The Challenge Supplentia Faced:
Supplentia already had a webshop, but Exact Online was the central point for all business data across their customer channels, of which the webshop was just one. Supplentia wanted to outsource fulfilment, but based on all business data and not just the webshop data.
The Wish:
- A fulfilment connection directly with Exact Online
- Maintain Exact Online as the central source and destination for all business data
- No limitations due to a connection that only works with the webshop
The Solution:
With KoneX™, a direct connection between Exact Online and the fulfilment provider was possible, without going through a webshop connection. This maintained data integrity and allowed Exact Online to truly be used as the central source of truth.
The Result:
- Exact Online as central source for all Supplentia’s business data
- Fulfilment works directly from Exact Online based on complete and current data
- Scalability: also linkability with specialized external health applications.
