Partner Tags: UK

CM.com is a global provider of AI-driven customer engagement solutions, listed on Euronext Amsterdam under ticker CMCOM. From its headquarters in Breda, the Netherlands, CM.com offers an integrated platform that brings together messaging, payments, marketing, customer service and ticketing on a single data layer. With over 600 employees and customers in 15+ countries, CM.com is among the leading European players in customer experience technology.

What CM.com can do for your webshop

  • Conversational messaging – WhatsApp Business, SMS, RCS, Apple Messages for Business, Viber, Instagram and Telegram through one API. Send order confirmations, delivery updates, return instructions and marketing campaigns through your customer’s preferred channel.
  • HALO and Conversational AI – AI agents that answer customer questions, look up orders and perform simple actions without human intervention. Fully trained on your own content and products.
  • Mobile Marketing Cloud – automated campaigns via email, SMS, push notifications and voice. Cart abandonment, win-back, post-purchase flows and segmented promos from one central location.
  • CM Payments – online and in-store payments for iDEAL, Bancontact, credit card, Apple Pay, Klarna and more, with one real-time dashboard.
  • Customer Data Platform – unified customer profiles that marketing, sales and service teams share in real time, without silos between tools.
  • Verification and OTP – One-Time Password and account verification through your preferred channel, for more secure login and transaction confirmation.

Who uses CM.com today

CM.com’s clients include BMW Group, DHL, Basic Fit, Takeaway, the Formula 1 Dutch Grand Prix in Zandvoort, TeamNL, Lucardi, Mepal, XXL Nutrition, YourSurprise, Notre-Dame Paris and the MOCO Museum – a mix of retail, mobility, logistics, events, sports and culture.

Markets and compliance

CM.com has direct connections with 600+ telecom operators, Meta and Google, and serves customers in Europe (Netherlands, Belgium, Germany, France, Italy, Spain, Sweden, Denmark, United Kingdom), North America (United States), Asia-Pacific (China, India, Japan, Singapore) and the Middle East and Africa (United Arab Emirates, South Africa). The platform is GDPR-compliant, ISO-certified, PCI-DSS-certified for payments and HDS-certified for health data in France.

Why link CM.com through KoneX

CM.com is a rich, modular engagement platform; KoneX provides the real-time data link between your e-commerce stack and CM.com. Together, that means:

  • Orders, shipping statuses and returns from your Shopify, Magento, BigCommerce or WooCommerce web shop automatically trigger WhatsApp or SMS messages via CM Business Messaging.
  • Cart-abandonment events from your online store directly launch Mobile Marketing Cloud campaigns – without your marketing team having to build a separate integration.
  • One customer profile in CM’s Customer Data Platform combines webshop data (orders, preferences), engagement data (emails opened, clicks) and service data (tickets, calls).
  • Faster onboarding: from setup to first live message-flow within weeks instead of a traditional months-long integration project.

Whether you’re a D2C brand looking to automate its customer service with AI, or a mid-market retailer looking to bring marketing and payments together on one platform – CM.com provides the building blocks, and KoneX builds the link to your existing webshop stack.

Evestico is a UK-based consultancy that guides manufacturers and brands to successfully enter international markets. From its headquarters in Rugby, Warwickshire, Evestico offers an end-to-end package of market entry services: from company formation and legal representation to fulfilment, marketing and e-commerce integration. The company works for clients in the United Kingdom, the European Union and the United States, with a focus on retail and industrial sectors.

What Evestico can do for you

  • Market entry (market entry) – strategy, market analysis and go-to-market planning for brands expanding into new geographies.
  • Company formation and representation – set up entity in UK or EU, local tax and legal compliance, registered address and directorship.
  • Warehousing and fulfilment – customized storage, order picking, shipping and return handling for small and medium-sized brands looking to optimize their fulfilment.
  • Marketing and sales – marketing strategy, lead generation, marketplace management (Amazon, eBay, Etsy) and marketing implementation.
  • Web design and e-commerce – web shop development and integration with fulfilment and marketing platforms.
  • Export-driven strategies – government-supported export programs, GreenTech and CleanTech projects, focusing on sustainable scalability.

Markets in which Evestico operates

  • United Kingdom – primary home market. Local entity, local fulfilment, local marketing.
  • European Union – multi-country expansion, customs and VAT processing, distribution channels.
  • United States – US market entry through local representation and logistics partners.

For whom is Evestico best suited

Evestico focuses on brands and manufacturers in:

  • Retail and consumer products
  • Industrial sectors and B2B
  • GreenTech and CleanTech (sustainable technology)
  • D2C brands making their first international move

Why partner with KoneX

Evestico provides the boots-on-the-ground and operational structure abroad; KoneX provides the digital link between your home market and your new market:

  • Real-time synchronization between your Dutch webshop or ERP and Evestico’s UK or EU fulfilment.
  • Easy connection to Shopify, Magento, BigCommerce or WooCommerce – no overnight batches, no manual spreadsheets.
  • One integration layer for inventory, orders, returns and marketing attribution, regardless of which country the fulfilment takes place in.
  • Faster go-live: from market entry plan to first shipment in weeks instead of months.

Approach

Evestico uses a tiered methodology:

  1. Market analysis – competition, price and margin structures, local regulations, customs and VAT.
  2. Setup – entity, local bank account, fulfilment contract, registered address.
  3. Go-live – webshop integration through KoneX, first batch of shipments, marketing campaign.
  4. Scale – multichannel expansion (marketplaces, B2B), cost optimization, local partnerships.

Whether you are a Dutch D2C brand looking to reach its first 10,000 UK customers, or a B2B manufacturer entering the US industrial segment – Evestico provides the combination of local expertise and operational execution that makes market entry practical.

Active Ants is one of the most advanced e-fulfilment specialists in Europe. The company provides fully automated warehousing, order picking, packaging and shipping for fast growing web shops. It is headquartered in Vianen, the Netherlands. Active Ants is part of the Bnode group (owned by Bpost) and has strategically located fulfilment centers in the Netherlands, Belgium, the United Kingdom, Germany and France, with growing shipping to North America, Asia and Oceania.

What sets Active Ants apart

  • AutoStore robotics – a compact, dust-free goods-to-person picking system that requires up to 6× less warehouse space than traditional storage and picks orders quickly and error-free 24/7.
  • Maya Warehouse Management System – proprietary WMS that brings together webshop, inventory, carriers and returns in one platform in real time.
  • Automated, on-demand packaging – each shipment is packed to the exact product dimensions. Empty space is reduced by 40% and filler material is eliminated.
  • Real-time multi-carrier integration – orders go to the optimal carrier (DHL, PostNL, DPD, Bpost, UPS, FedEx and more) within minutes.
  • Flexible multi-location capacity – scale up during peak seasons without being tied to one location; international scale with a lean, modular design.

Industries served

Active Ants is built for D2C and multichannel brands in:

  • Health, beauty and personal care
  • Fashion and clothing
  • Nutritional supplements and sports nutrition
  • Small consumer electronics

Locations

European fulfilment centers in:

  • Netherlands – Vianen (head office), Roosendaal
  • Belgium – Willebroek
  • United Kingdom – Northampton (BREEAM “Outstanding” certified, 50%+ solar)
  • Germany and France

International shipments reach North America, Asia and Oceania through dedicated logistics partners.

Why partner with KoneX

Active Ants provides the fulfilment power; KoneX provides the integration layer that connects your webshop, ERP, returns portal and marketing stack to Active Ants in real time. Together, that means:

  • One real-time API link between your Shopify, Magento, BigCommerce or custom storefront and Active Ants’ Maya WMS.
  • Stock, orders, shipments and returns sync within seconds between systems – no overnight batch imports, no manual reconciliation.
  • Faster live: most KoneX-integrated brands are operational within 30 days from kick-off at Active Ants with the first shipped package.

Sustainability

Active Ants leads the way in greener e-fulfilment, with measurable progress on emissions and waste:

  • 9.3% reduction in CO₂ emissions scope 1 + 2 year-on-year (vs. base year 2023).
  • 58% green electricity today, with a goal of 100% green electricity and zero-emission last-mile delivery by 2035.
  • 93.7% recycled content in packaging sold; FSC-certified paperboard.
  • BREEAM “Outstanding”-certified properties in the United Kingdom and the Netherlands.
  • Net-zero target across the entire Bnode parent group by 2050.

Whether you scale from 500 to 50,000 orders per month or expand from one European country to ten – Active Ants couples operational depth with a sustainability story that today’s consumers value.

Rithum is the globally connected 3P commerce platform that allows brands and retailers to manage, market and sell their products across hundreds of marketplaces and retail channels simultaneously. The company emerged in December 2023 from the merger of three industry standards – CommerceHub (founded 1997 in New York), ChannelAdvisor (founded 2001 in North Carolina) and Dsco – bringing together more than two decades of combined experience in 3P commerce. Today, Rithum serves more than 40,000 brands and retailers, including Adidas, Samsung, Walmart, Home Depot, Marks & Spencer and Whirlpool, with more than 600 marketplace integrations and more than $50 billion in annual processed sales.

Two solutions, one platform

Rithum is built around two parallel product lines that both run on the same data and infrastructure:

Brand Solutions – for brands and producers

  • Marketplace Listings – product listing management across 600+ marketplaces worldwide, with automatic content customization by channel (language, taxonomy, attributes, images).
  • Inventory Management – central inventory control across all your marketplace channels, preventing overselling and stockouts.
  • Order Management – consolidation of orders from all marketplaces into one workflow, with automatic routing to your fulfilment partner or WMS.
  • Retail Media Advertising and Paid Search & Shopping Ads – manage ad budgets directly within the platform, with performance reporting by channel and SKU.
  • AI-Powered Product Feeds – RithumIQ optimizes product feeds by marketplace for maximum findability and conversion.
  • Commerce Insights & Reporting – unified reporting on sales, margins, inventory and adspend, regardless of which channel the transaction is through.

Retailer Solutions – for retailers with their own marketplace strategy

  • Dropship – turnkey vendor-enablement platform that allows retailers to onboard suppliers without funding inventory themselves. CommerceHub’s original specialty.
  • Private Marketplaces – build and operate your own marketplace with curated sellers, under your own brand.
  • SupplyExplorer – discovery tool to identify new suppliers within the Rithum network.
  • Shipping Optimization and Delivery Date Prediction – shipping rules and delivery expectations based on billions of historical data points from the network.
  • Shipping Label Management – centralized label management across all vendors and shipping streams.
  • Delivery Insights & Reporting – performance monitoring of suppliers, carriers and own logistics processes.

RithumIQ – AI on a network scale

Rithum’s proprietary AI engine RithumIQ runs on more than two decades of combined 3P commerce data. That network effect is hard to replicate: the more transactions, listings and delivery events that flow through the platform, the more accurate the predictions and recommendations for each new customer. Specifically, RithumIQ supports such things as product feed optimization, dynamic pricing recommendations, demand forecasting by channel and automatic detection of listing issues before they cost conversion.

Scale and burden of proof

  • 40,000+ brands and retailers worldwide – including enterprise names such as Adidas, Samsung, Walmart, Home Depot, Marks & Spencer, Williams Sonoma, Whirlpool, Chewy and Next.
  • 600+ marketplaces and retail channels connected – from global marketplaces to regional and specialized channels.
  • $50 billion GMV processed annually through the platform.
  • $500 million annual digital-marketing and retail-media ad-spend managed within the platform.
  • 20+ years of combined experience through the merged history of CommerceHub, ChannelAdvisor and Dsco.

For whom is Rithum suitable

  • Global brands and manufacturers that want to sell on dozens or hundreds of marketplaces from one central product database, without building separate integrations for each channel.
  • Large retailers with their own marketplace ambitions – Dropship and Private Marketplaces allow them to build their own 3P network without inventory risk.
  • Multichannel retailers with substantial marketplace sales – Bol, Amazon, Walmart, eBay and hundreds of other channels in one order-management layer.
  • Enterprise brands with retail media budgets that want to combine ads-spend and organic listings in one platform for unified attribution.
  • Cross-border retailers looking to access the Asian, European, UK and US markets in parallel – Rithum’s tag-coverage covers all four continents.

Rithum is an enterprise platform, not a plug-and-play SMB tool. The value is in marketplace overlay, AI models and services team – not in simple setup. For brands with lower volumes or a single marketplace, other tools within the KoneX ecosystem tend to be more efficient.

Markets

Rithum operates globally, with customers and marketplace coverage in North America, Europe (including the UK), Asia and Australia. The tag profile on this KoneX map (ASIA, EU, UK, USA) reflects that international scale – Rithum is not a local or regional player, but one of the few truly global 3P platforms.

Why link Rithum through KoneX?

Rithum provides the marketplace platform; KoneX provides the clean connection to your own stack. The integration is also officially recognized in two directions: KoneX (via Innovation Kite) is part of the Rithum / ChannelAdvisor Partner Network. Together that means:

  • One API connection between your webshop, ERP, WMS and Rithum – product data, inventory and orders flow in real time, without building separate connectors per marketplace.
  • Marketplace orders from Rithum automatically enter your fulfilment chain (for example, to Active Ants, Dimass or PostNL Fulfilment via KoneX links).
  • Stock-sync across Rithum and your own web shop remains consistent, with KoneX the only source of truth for your fulfilment layer.
  • Fast onboarding – bidirectional partnership recognition means that technical integration between KoneX and Rithum does not require an exploratory phase.

Whether you are a global brand looking to scale marketplace distribution, a retailer launching its own 3P marketplace, or a multichannel player looking to consolidate marketplace spends and performance into one platform – Rithum provides the scale and network, and KoneX provides the seamless connection to your existing stack.