Partner Categories: 3. Fulfilment

DeliveryMatch is a Dutch shipping and TMS platform that connects web shops, ERP and WMS systems with more than 180 carriers worldwide. From its headquarters in Rotterdam, DeliveryMatch has been delivering a single central orchestration layer between order source and carrier since 2014, so that each shipment is automatically routed to the optimal carrier based on cost, delivery time, capacity and sustainability. The platform was named best shipping software in the Netherlands by Emerce Top 100 four years in a row (2022 – 2025).

What DeliveryMatch does

  • Multi-carrier orchestration – 180+ carriers for parcels and pallets, domestic and international. One integration provides access to DHL, PostNL, DPD, UPS, GLS and dozens of regional and specialized carriers and brokers.
  • Automate shipping process – orders from all your sales channels are automatically processed, provided with shipping labels, manifests and shipping documents, and booked with the correct carrier. No more manual actions or separate portals.
  • Dynamic shipping options – real-time shipping options in your shop’s checkout, tailored to order profile, location and service level. Flexible for the customer, efficient for your logistics.
  • Returns management – integrated returns portal, automated label generation for returns and branded customer communications throughout the returns process.
  • Transportation Management (TMS) – complete control of your carriers: bookings, rates, status, exception management and carrier performance in one dashboard.
  • Freight billing audit – automatic verification of carrier invoices against booked rates. Erroneous settlements are detected before they are booked.
  • CO₂ calculation and insight – sustainability visible in every step of your logistics process, with carrier selection that considers CO₂ impact per shipment.
  • Branded customer communications – professional, recognizable and fully formatted in your corporate identity track-and-trace pages and email communications.

Integrations with your stack

DeliveryMatch interfaces directly with common e-commerce, ERP and WMS platforms via standard integrations:

  • E-commerce – WooCommerce, Shopify, Magento, Shopware 6, Lightspeed
  • ERP and WMS – standard interfaces with leading ERP and WMS systems for B2B and B2C order flows
  • Marketplaces – multichannel ordering from large marketplaces through the same API
  • Carriers and brokers – 180+ worldwide, including parcel carriers, pallet carriers and specialized brokers
  • DeliveryMatch API – open API for custom integrations with systems that are not linked by default

Who is DeliveryMatch suitable for

DeliveryMatch serves five main target groups:

  • Manufacturers and wholesalers who handle both parcel and pallet shipments and want control over carrier costs and transportation planning.
  • Fulfilment and 3PL service providers that ship for multiple clients and want to apply different shipping rules, carriers and branding for each client.
  • E-commerce and retail – D2C web shops and multichannel retailers that scale between 1,000 and 100,000+ shipments per month and want to use multiple carriers.
  • Software and system vendors looking to embed DeliveryMatch’s shipping module into their own ERP, WMS or e-commerce solution.
  • Carriers and brokers looking to offer their services to hundreds of shippers through one platform.

Markets

The platform operates in the Netherlands, Belgium, Germany, France and the United Kingdom, serving customers across Europe and beyond through international carriers. DeliveryMatch enables cross-border shipping with automatic customs clearance, VAT calculation and country-specific pickup rules. In May 2020, the platform passed the milestone of 10 million shipments processed.

Part of Katapull group

Since March 2025, DeliveryMatch has been part of the Katapull group, a collaboration between six leading software companies that together are building an ecosystem of integrated logistics solutions. This move strengthens DeliveryMatch’s offerings in terms of scalability, digital integration and cross-platform functionality.

Why connect DeliveryMatch through KoneX

DeliveryMatch sits between your order source and your carrier network; KoneX ensures that all relevant systems around DeliveryMatch synchronize in real time. Together, that means:

  • One real-time API link between your webshop, ERP and DeliveryMatch – no separate integrations per platform or per carrier.
  • Orders, inventory and returns flow automatically through your entire logistics chain, from checkout to returns portal.
  • Shipping rules can be driven based on data from multiple systems: inventory location (WMS), customer characteristics (CDP), pricing (ERP), CO₂ targets and sustainability policies.
  • Fast onboarding – DeliveryMatch itself implements within about two months, KoneX provides the clean connection to your existing stack without months of IT time.

Whether you have one webshop and are growing fast, or a multichannel portfolio with dozens of sales channels and multiple warehouses – DeliveryMatch gives you control over shipping costs, delivery times and sustainability through a single platform, and KoneX provides the clean linkage to your existing stack.

PostNL Fulfilment is the e-fulfilment service of PostNL N.V. – the publicly traded Dutch postal and parcel company that has been in business since 1946 and, with more than 32,000 employees, operates the largest delivery network in the Netherlands and Belgium. For growing e-commerce brands, PostNL Fulfilment combines two automated fulfilment centers – Houten for regular webshops and West-Zaan for the food sector – with PostNL’s own delivery and direct links to marketplaces such as Bol and Amazon. One party for storage, order processing, shipping and returns, with the scale and reliability of the Netherlands’ largest parcel carrier.

Two specialized fulfilment centers

Houten – largest AutoStore in the Benelux

The fulfilment center in Houten is an automated 17,000 m² distribution center running on an AutoStore system with 42 robots, 21,000 bins and 6 pick stations – the largest automated AutoStore installation in a fulfilment center in the Benelux. Pick-to-Light and advanced WMS automation ensure consistent picking speeds and low error margins, also at peak volumes (Black Friday, Sinterklaas, Christmas). Houten is intended for regular webshops in fashion, electronics, beauty, health and other non-food categories.

West Zaan – specializing in food

The second fulfilment center in West Zaan is set up specifically for the food sector, with temperature-controlled areas and processes tailored to THT monitoring and food safety. Suitable for specialty foods, supplements and similar product categories that fall outside the standard non-food warehouse.

End-to-end fulfilment chain

PostNL Fulfilment covers the complete logistics chain from inbound to end customer:

  • Inbound and warehousing – suppliers deliver products directly to the distribution center, where they are received, checked and placed in the AutoStore system.
  • Order processing – automated order picking via 42 robots and Pick-to-Light, with a late cut-off of 11:59 pm. Orders received before midnight are processed the same night for shipment the next business day.
  • Packaging – standard or in your corporate style, including packing slip, return form and any accompanying documents.
  • Shipping – within the Netherlands and Belgium via our own PostNL delivery network; internationally via selected local carriers per country.
  • Returns – integrated return flow with PostNL as return address, assessment, re-stocking and reporting.

Integrations with web shops and marketplaces

PostNL Fulfilment has direct IT links to common e-commerce platforms and marketplaces:

  • Web shops – standard links to popular web shop platforms for order nesting, inventory synchronization and track-and-trace feedback.
  • Marketplaces – direct integrations with Bol and Amazon, among others, so that marketplace orders automatically enter the same fulfilment flow as webshop orders.
  • ERP and accounting – links for inventory, order and invoice synchronization to your back office.

Who is PostNL Fulfilment suitable for?

  • Webshops with at least 10,000 orders per year – the minimum requirement for warehousing and order fulfilment through PostNL Fulfilment. Below that volume, other fulfilment partners in this directory are a better fit.
  • Brands that prioritize scale and reliability – publicly traded PostNL provides operational continuity and SLA stability befitting larger e-commerce brands.
  • Multichannel retailers with Bol and Amazon sales – direct marketplace links enable multichannel fulfilment through one fulfilment party.
  • Food brands and supplement web shops – that specific food facility in West Zaan requires temperature and THT monitoring, available through PostNL Fulfilment but rare with standard 3PL parties.
  • Webshops shipping NL-only or Benelux-only – directly linked to the PostNL delivery network for the most competitive last-mile costs and delivery times within the Benelux.

About PostNL N.V.

PostNL N.V. was founded in 1946 (formerly TNT N.V., after splitting the international arm), is headquartered in The Hague and is listed on Euronext Amsterdam (ticker PNL). With more than 32,000 employees, PostNL operates the largest mail and parcel delivery network in the Benelux. PostNL Fulfilment is the e-commerce fulfilment arm of this group and shares operational infrastructure (sorting, transport, last-mile) with the broader PostNL parcel service – giving fulfilment customers direct access to priority capacity and SLA certainty.

Markets

PostNL Fulfilment primarily serves the Dutch and Belgian markets from its two fulfilment centers in Houten and West Zaan, with international shipping to Europe and beyond through partnerships with local carriers on a country-by-country basis. The combined NL+BE coverage through PostNL’s own delivery network is the strongest differentiating feature within the Benelux fulfilment market.

Why link PostNL Fulfilment through KoneX?

PostNL Fulfilment provides the physical fulfilment operation and delivery network; KoneX provides the clean digital link to your existing stack. Together, that means:

  • One API integration between your webshop or ERP and PostNL Fulfilment – orders, inventory and return status flow in real time, without building separate connectors.
  • Marketplace orders from Bol, Amazon and other channels you have connected through KoneX automatically enter the same PostNL fulfilment flow as webshop orders.
  • Stock-sync across multiple channels – PostNL Fulfilment is the single source of truth for your inventory; KoneX ensures that all sales channels see it in real time.
  • Quick onboarding – no months of IT work; one KoneX link activates PostNL Fulfilment within the existing KoneX framework.

Whether you are a D2C brand that has reached the scale to move on to enterprise fulfilment, a multichannel retailer with Bol and Amazon sales, or a food web shop that needs temperature-controlled storage – PostNL Fulfilment provides the operational base with the scale and delivery network of the Netherlands’ largest parcel carrier, and KoneX provides the seamless link to your sales stack.

Dimass is a Dutch full-service fulfilment company with physical offices in five European countries. From its headquarters in Haelen, Limburg – in the heart of the Euregion, with Germany at 20 and Belgium at 10 minutes by car – and local fulfilment centers in the Netherlands, Belgium, Germany, Finland and Sweden, Dimass has been providing the complete fulfilment chain for B2C and B2B web shops since 2012: from inbound and storage to picking, packing, shipping and return handling. With the slogan “the other fulfilment company”, Dimass sets itself apart through personal guidance (fixed contact person per customer), its own warehouse management software (SupportPlaza) and an automated packing robot.

The fulfilment chain from A to Z

Inbound and inbound logistics

The process begins with the receipt and inspection of incoming goods. Upon inbound, Dimass registers the delivered products and assigns them a storage location in the warehouse – within hours they are visible in SupportPlaza in real time. Inbound logistics goes further: Dimass can plan and coordinate the entire logistics process of sea, air and road transport for you, including customs clearance, VAT and import duties for imports from outside the EU. One party for the entire process from manufacturer to warehouse.

Storage and inventory management

Dimass offers different types of storage locations for single items to complete pallets, under the right conditions. The company is SKAL-certified for the storage of organic raw materials, semi-finished and finished products. Real-time stock visibility and automatic notifications at minimum stock levels are standard via SupportPlaza.

Picking, packing and Louis Carton

An experienced team processes orders with FIFO management and best-before date monitoring. Packaging can be with standard material or completely in your corporate style, including packing slip, return form, invoice and any cover letter.

For scale and sustainability, Dimass has introduced “Louis Carton” – an intelligent packaging robot that cuts and folds a box to size per order. That means: higher throughput, less cardboard use, more packages per transport and therefore fewer trips and lower CO₂ emissions. The robot also filters out picking errors from the process.

Shipping

Through a network of reputable transportation partners, Dimass delivers worldwide – European daily, and even within 24 hours to the United States where necessary. Packages that fall outside the standard dimensions of regular delivery services are delivered via our own delivery service within the Netherlands and Flanders.

Returns

Dimass has its own returns department with local return addresses in the Netherlands, Belgium and Germany. Returned products are assessed according to a pre-arranged RMA/DOA procedure; customers can even assess returns based on photos via SupportPlaza.

Customization and contract work

For needs beyond standard order processing, Dimass offers contract work: from bulk-to-sets, assembled gift boxes and corporate gifts, to inserting manuals or attaching European plugs to electronic equipment.

SupportPlaza – proprietary multilevel WMS

SupportPlaza is Dimass’ in-house developed warehouse management system. Web-based, available on PC, smartphone and tablet, with a visual dashboard that shows in real time: new orders, open backorders, scheduled inbound shipments, current stock levels, returns to be handled and shipped orders – right down to the signature for receipt. Two linking tools make integration easy: the 3S tool connects SupportPlaza with your webshop and the Snelstart accounting program, and SAS links webshop, Afas accounting and SupportPlaza for (start-up) entrepreneurs. There are also various possibilities to exchange data with your own software.

The pallet hotel – shared warehousing

Dimass offers a unique warehousing concept they call “pallet hotel”: shared warehousing between web shops and manufacturers/suppliers of branded products. Web shops gain access to hard-to-buy branded products without financing stock themselves; manufacturers activate new online sales channels through the Dimass network. Dimass is the link between supply and demand, resulting in considerable efficiency gains and cost savings.

Dimass Media – one-stop shopping

In addition to fulfilment, Dimass also offers services in the chain before that through Dimass Media: webshop development, customized landing pages, online marketing (SEO, SEA, content marketing, Google Shopping, remarketing) and customized links between your webshop, accounting software and SupportPlaza. A single point of contact for the complete e-commerce chain – from first click to delivery.

Offices in 5 European countries

Dimass is distinguished by physical fulfilment centers in each of its main markets – no referral to subcontractors, but its own operational teams under one brand:

  • Dimass Group & Dimass Media – Haelen, the Netherlands (headquarters)
  • Dimass Belgium – Dilsen-Stokkem, Belgium
  • Dimass Germany – Niederkrüchten, Germany
  • Dimass Finland – Vantaa, Finland
  • Dimass Sweden – Alingsås, Sweden

The combination of Benelux + DACH-west + Nordics in one fulfilment party is an exceptional footprint within the European market.

Who is Dimass suitable for

  • D2C web shops with European growth ambitions that want to bring inventory closer to international end customers without contracting on a country-by-country basis.
  • Food supplement, wellness and organic brands that require SKAL certification, FIFO and expiration date monitoring.
  • Brands with medical, personal care or dry food products that require specialized handling and batch tracking.
  • Web shops that have difficulty sourcing branded products – through the pallet hotel concept, Dimass opens access to deliverable stock without its own procurement investments.
  • Multichannel retailers who sell through marketplaces and want to leverage Dimass’ Channel Engine Gold Partner integration.
  • Brands that require order processing until 11:59 p.m. for late orders that need to go to the carrier the same day.

Why connect Dimass through KoneX

Dimass is the physical and operational link between your webshop and your end customer in five European countries; KoneX provides the clean digital link between your sales stack and SupportPlaza. Together that means:

  • One API integration between your webshop or ERP and SupportPlaza – orders, stock levels, shipping status and returns flow in real time, regardless of the Dimass warehouse from which the shipment originates.
  • Multi-warehouse routing – automatic routing to the Dimass warehouse closest to your end customer for faster delivery and lower shipping costs.
  • Specialty metadata (lot numbers, expiration dates, SKAL-relevant fields) stays synchronized between your product database and SupportPlaza, without manual input.
  • Fast onboarding – no months of IT process per Dimass branch; one KoneX link activates all 5 countries at once.

Whether you want to expand your NL web shop with local Swedish fulfilment, are a supplement brand that requires SKAL compliance, or are looking for a scalable fulfilment partner that also offers web shop development and accounting links – Dimass provides the operational base, and KoneX provides the seamless connection to your sales stack.

Active Ants is one of the most advanced e-fulfilment specialists in Europe. The company provides fully automated warehousing, order picking, packaging and shipping for fast growing web shops. It is headquartered in Vianen, the Netherlands. Active Ants is part of the Bnode group (owned by Bpost) and has strategically located fulfilment centers in the Netherlands, Belgium, the United Kingdom, Germany and France, with growing shipping to North America, Asia and Oceania.

What sets Active Ants apart

  • AutoStore robotics – a compact, dust-free goods-to-person picking system that requires up to 6× less warehouse space than traditional storage and picks orders quickly and error-free 24/7.
  • Maya Warehouse Management System – proprietary WMS that brings together webshop, inventory, carriers and returns in one platform in real time.
  • Automated, on-demand packaging – each shipment is packed to the exact product dimensions. Empty space is reduced by 40% and filler material is eliminated.
  • Real-time multi-carrier integration – orders go to the optimal carrier (DHL, PostNL, DPD, Bpost, UPS, FedEx and more) within minutes.
  • Flexible multi-location capacity – scale up during peak seasons without being tied to one location; international scale with a lean, modular design.

Industries served

Active Ants is built for D2C and multichannel brands in:

  • Health, beauty and personal care
  • Fashion and clothing
  • Nutritional supplements and sports nutrition
  • Small consumer electronics

Locations

European fulfilment centers in:

  • Netherlands – Vianen (head office), Roosendaal
  • Belgium – Willebroek
  • United Kingdom – Northampton (BREEAM “Outstanding” certified, 50%+ solar)
  • Germany and France

International shipments reach North America, Asia and Oceania through dedicated logistics partners.

Why partner with KoneX

Active Ants provides the fulfilment power; KoneX provides the integration layer that connects your webshop, ERP, returns portal and marketing stack to Active Ants in real time. Together, that means:

  • One real-time API link between your Shopify, Magento, BigCommerce or custom storefront and Active Ants’ Maya WMS.
  • Stock, orders, shipments and returns sync within seconds between systems – no overnight batch imports, no manual reconciliation.
  • Faster live: most KoneX-integrated brands are operational within 30 days from kick-off at Active Ants with the first shipped package.

Sustainability

Active Ants leads the way in greener e-fulfilment, with measurable progress on emissions and waste:

  • 9.3% reduction in CO₂ emissions scope 1 + 2 year-on-year (vs. base year 2023).
  • 58% green electricity today, with a goal of 100% green electricity and zero-emission last-mile delivery by 2035.
  • 93.7% recycled content in packaging sold; FSC-certified paperboard.
  • BREEAM “Outstanding”-certified properties in the United Kingdom and the Netherlands.
  • Net-zero target across the entire Bnode parent group by 2050.

Whether you scale from 500 to 50,000 orders per month or expand from one European country to ten – Active Ants couples operational depth with a sustainability story that today’s consumers value.