Partner Categories: 5. Expansion

Smarter Supply Chain Management through Connected Operational Control

Modern supply chains require more than efficient logistics alone. Success comes from seamlessly connecting commercial processes with operational execution.

EagleSCM helps organisations gain control of complex supply chains with the Eagle-Eye Supply Chain Management platform. Combined with the KoneX Connected Commerce™ platform, it creates a connected digital ecosystem where customer orders, business systems and operational processes communicate with each other in real time.

Together, KoneX and EagleSCM help organisations reduce complexity, improve collaboration across the supply chain and build a solid foundation for future growth.

Consultancy and Eagle-Eye: One Integrated Solution

  • Supply Chain Consultancy — practical support for designing, optimising and managing complex supply chains.
  • Eagle-Eye Platform — a central platform for communication, workflow automation and real-time visibility across the entire supply chain.
  • Operational Supply Chain Control — improved coordination between suppliers, logistics providers, carriers and other supply chain partners.
  • API-first Technology — open, scalable technology that integrates seamlessly with existing business systems and supports future growth.

What EagleSCM Helps You Solve

  • Versnipperde communicatie — centraliseer de samenwerking tussen leveranciers, logistieke dienstverleners, vervoerders en overige ketenpartners.
  • Manual Processing — automate recurring operational workflows and reduce administrative effort..
  • Limited Visibility — gain real-time insight into operational processes, information flows and collaboration across your supply chain..
  • Complex Supply Chains — coordinate multiple partners and logistics processes from a single central platform.
  • Legacy Integrations — modernise data exchange without replacing your existing business systems.
  • Growing Operational Complexity — support international and omnichannel growth with a scalable digital supply chain.

Voor wie is EagleSCM bedoeld

  • Brands
  • Wholesalers
  • Retailers
  • Organisations working with multiple suppliers or logistics providers
  • Organisations managing international supply chains
  • Organisations looking to modernise their supply chain
  • Businesses integrating logistics networks following a merger or acquisition

Why Integrate Through KoneX

KoneX and EagleSCM complement one another by connecting and coordinating different parts of your organisation.

  • KoneX connects your digital ecosystem — webshops, marketplaces, ERP systems, CRM solutions, PIM systems, fulfilment partners and other business applications exchange information in real time.
  • EagleSCM coordinates operational supply chains — Eagle-Eye connects suppliers, logistics providers, carriers, operational processes and other supply chain partners.
  • Commercial and operational processes work together — information flows seamlessly from customer order through warehouse operations to final delivery.
  • Freedom to choose best-of-breed software — organisations can select the best solution for every business function while keeping all systems connected within one digital ecosystem.
  • No unnecessary system replacement — existing business systems are connected and enhanced rather than replaced.

Approach

  1. Assess — map your existing supply chain, information flows, business systems and supply chain partners.
  2. Configure — tailor Eagle-Eye to your operational processes, workflows and collaboration structure.
  3. Connect — integrate commercial business systems and Eagle-Eye in real time through KoneX.
  4. Automate — automate operational workflows and data exchange between systems and supply chain partners.
  5. Optimise — use real-time insights to continuously improve collaboration, operational control and efficiency.
  6. Scale — onboard new suppliers, logistics providers and carriers without adding operational complexity.

BasicWorks is a Dutch all-in-one business platform designed for service-based companies. It brings customer management, business operations, communication, appointments, marketing and automation together in one central environment.
Built around the philosophy “When your foundation works, your business can truly grow,” BasicWorks helps organizations create more clarity, structure and control over their daily operations. Instead of managing multiple disconnected applications, users can run their customer relationships and business processes from a single platform.
BasicWorks is primarily designed for service businesses, including coaches, consultants, advisory firms, agencies and other entrepreneurs looking to work more efficiently while supporting sustainable business growth through smart technology.

Everything you need in one platform

  • Smart CRM & Customer Management – Manage contacts, leads, appointments, notes and customer journeys from one central location, giving you a complete overview of every customer interaction.
  • Communication & Follow-up – Bring email, forms, reviews, appointments and follow-up activities together in one place, helping businesses respond faster and reduce missed opportunities.
  • Websites & Automation – Build and manage websites, funnels, forms and automated customer journeys from the same platform.

What BasicWorks solves

  • Too many disconnected tools – Many businesses rely on separate applications for CRM, appointments, marketing and communication. BasicWorks brings these processes together in one integrated platform.
  • Lack of visibility – By centralizing customer information, organizations gain better insight into customer relationships, ongoing projects and follow-up activities.
  • Manual work – Automation helps reduce repetitive tasks such as reminders, follow-up actions and administrative work.
  • Growth without added complexity – BasicWorks enables businesses to scale their processes without creating additional administrative overhead.

Who is BasicWorks for?

BasicWorks is built for service-based businesses that want greater visibility and more efficient, automated workflows.
Typical users include:

  • Coaches and trainers
  • Consultants and advisors
  • Marketing and creative agencies
  • Digital agencies
  • Professional service providers
  • Growing businesses

Why partner with KoneX?

While BasicWorks focuses on customer management, communication and business automation, KoneX connects the external software ecosystem.
Together, both platforms enable organizations to manage customer information centrally while automatically exchanging data between business applications in real time.

Benefits of the partnership

  • Less manual data entry
  • Higher data quality
  • Better visibility into customer information
  • Automation driven by real-time data
  • More efficient business processes

Approach

  1. Configure – BasicWorks is configured around your organization’s processes and customer journey.
  2. Connect – KoneX connects your existing business systems, enabling data to flow automatically between applications.
  3. Automate – Customer follow-up, communication and business processes are automated wherever they add value.
  4. Scale – As your organization grows, workflows, automations and integrations can easily grow with your business

Innovation Kite is the Amsterdam-based product and innovation studio that designed, built and continues to develop the KoneX platform. Since its founding in 2012, the team has been building smart products that connect the e-commerce chain – from webshop to front door, from pixel to package. From offices in the Netherlands and Germany, Innovation Kite serves ambitious start-ups, scale-ups, professional SMEs and large multinationals.

Innovation Kite’s philosophy sums it up: “Digital Innovation is not about technology but about people.” Hence the combination of proprietary platforms, thoughtful modules ánd experienced consultants who shape the organization and the Data Journey in addition to the product.

Innovation Kite’s role within KoneX

KoneX is an independent business unit within Innovation Kite, with its own brand identity and roadmap. Innovation Kite simultaneously remains the designer, builder and owner of the KoneX platform. In practice, that means:

  • KoneX’s product roadmap – new connectors, platform enhancements, performance and security improvements – is determined and executed by the Innovation Kite engineering team.
  • All certified KoneX partners (such as InterraIT, Ferfier and others in this directory) operate on the platform provided by Innovation Kite.
  • KoneX customers with needs outside the standard KoneX functionality – for example, a data analysis track, a new web shop, or custom plug-ins – can work directly with Innovation Kite.

The KITE product family

KoneX is the best-known product, but not the only one. The full KITE portfolio includes:

  • KITE KoneX™ – the integration platform-as-a-service that connects web shops, ERP, WMS, marketplaces and accounting software in real time. Available in standard, KoneX-Enterprise and KoneXion versions (the latter as a plug-and-play solution for Exact Online and Shopify).
  • KITE Smart Stock Monitor™ – inventory management and monitoring solution that couples real-time inventory insight with automatic signaling and reorder logic.
  • KITE Publisher™ – reporting and publishing tool that converts data from internal systems into periodic reports for stakeholders or regulators.
  • KITE MultiSite™ – multi-site shopping platform for brands managing multiple shops in parallel (by country, by brand, by target group).

Services on top of the platform

In addition to software, Innovation Kite also provides hands-on services. For KoneX customers, the most requested are:

  • eCommerce Consulting – strategic advice from experienced specialists on platform selection, integration architecture and growth paths.
  • Data Journey Analysis – mapping how data flows through your organization, from the moment a customer lands on your web shop to billing and after-sales. The basis for every KoneX implementation.
  • Custom KoneX integrations – links to systems outside the standard connector library, built by the team creating the platform itself.
  • Web shop design and development – from design to go live, integrated with KoneX and the other KITE modules.
  • Custom software and plug-ins – extensions to KoneX or stand-alone tools developed on demand for specific business cases.
  • Innovation Kickstarter workshops – methodological sessions in which teams of customers and Innovation Kite jointly shape a digital initiative: problem, solution, roadmap.

Who does Innovation Kite work for?

  • Ambitious start-ups and scale-ups that want to scale quickly without getting stuck on IT links.
  • Professional SME that has multiple systems in the chain (web shop, ERP, WMS, marketplaces, accounting) and wants to put a single layer of region on top of them.
  • Large multinationals with complex multi-country, multi-brand or multi-system landscapes – KoneX-Enterprise + custom dev delivers the scalability.
  • Fulfilment and logistics service providers looking to access their customers via KoneX (Active Ants is a long-running customer and partner).
  • Government agencies and non-profits in need of reporting and data publication – for example, the Trimbos Institute through KITE Publisher.
  • Web shops for personalized products – references such as Van Bavel and Kick and Rush have set up their platforms through Innovation Kite.

Markets and partnerships

Innovation Kite operates out of the Netherlands and Germany, serving customers throughout Europe and beyond. Strategic technology partnerships include ChannelAdvisor’s official partner program (Rithum), which gives KoneX customers direct access to hundreds of marketplace links through a single commercial relationship.

When do you directly engage Innovation Kite?

Most KoneX implementation projects are through certified integration partners such as InterraIT. Direct contact with Innovation Kite makes sense if:

  • You want strategic advice on your e-commerce and data architecture before choosing technology (Data Journey Analysis, Innovation Kickstarter).
  • You are looking for a functionality that is not yet in KoneX and want to explore whether it can get on the roadmap.
  • You want to evaluate one of the other KITE products (Smart Stock Monitor, Publisher, MultiSite).
  • You want personalized or specialized webshop development where design, platform and fulfillment chain are developed in one hand.
  • You want a custom plug-in or industry-specific extension built by the team that maintains the platform itself.

KoneX is the heart of the ecosystem; Innovation Kite is the company that designs, builds and evolves that heart – with a broader range of products and services that go beyond the platform alone.

Ferfier Technologies is the AI and products arm of the Ferfier Group, a portfolio company of Stakeboat Capital. Where sister company InterraIT provides the services side (custom KoneX integrations, application management, legacy modernization), Ferfier Technologies builds and licenses AI-driven SaaS products that KoneX customers can add to their existing integration stack. Under the motto “Transforming Ideas Into Intelligent Experiences,” Ferfier delivers solutions for mobility, manufacturing, healthcare, retail and technology – each with AI and data monetization functionality as a common thread.

Ferfier Technologies’ products

  • Impact AI – an AI insights platform that transforms operational data from ERP, CRM, WMS and e-commerce systems into actionable recommendations. For KoneX customers, that means: data already in sync through KoneX can directly serve as input to Impact AI models without an additional ingestion layer.
  • AI-Powered SaaS – turnkey AI modules for demand forecasting, customer segmentation, churn prediction and next-best-action recommendations, available as separate SaaS components.
  • Digital Twin – virtual representations of physical assets and processes for real-time monitoring, scenario simulation and predictive maintenance. Strong in manufacturing and mobility, but also applicable to fulfillment operations.
  • Data Monetization – tooling and consulting for unlocking internal data assets as a revenue stream, for example through insights-as-a-service for partners or customers in the chain.
  • Dealer Management System (DMS) – a specialized DMS suite for the automotive industry, with after-sales, inventory and dealer portal functionality.
  • IoT Solutions – connectivity and data collection for sensors, vehicles and manufacturing equipment, coupled with Impact AI for analytics.
  • Cloud Native Development & Mobile App Development – for customers who want to combine their above Ferfier products with custom-developed apps and cloud-native extensions.

For which sectors?

Ferfier focuses on five main sectors, with separate product libraries and use cases for each sector:

  • Mobility & Automotive – DMS, connected-vehicle-data, dealer-portals, after-sales AI, predictive maintenance via Digital Twin.
  • Manufacturing – Digital Twin for production lines, IoT sensing, predictive quality control and MES augmentation via Impact AI.
  • Healthcare – compliance-driven data platforms, AI models for clinical and operational insights, secured at the enterprise level (via Ferfier Group’s ISO certifications).
  • Retail & E-commerce – demand forecasting, customer-360 analytics, dynamic pricing and recommendation models – the primary interface with KoneX implementations.
  • Technology & SaaS – AI components for product companies building their own SaaS portfolio, including white-label capabilities from Impact AI.

Part of the Ferfier Group

The Ferfier Group is a portfolio company of Stakeboat Capital and consists of two operating units that together cover the full spectrum of enterprise modernization:

  • Ferfier Technologies (ferfier.com) – AI and digital engineering products. This partner profile.
  • InterraIT (interrait.com) – digital engineering and integration services, with more than 12 years of KoneX partnership. See separate InterraIT partner profile for service side.

Both companies have shared engineering resources in the United States, the United Kingdom, Australia and India (Noida and Kolkata), and share the group’s ISO 27001 and ISO 9001 certifications.

Leadership

  • Hemraj Rana – CEO, Ferfier Group
  • Ankush Goel – Managing Director, Ferfier

When is Ferfier of interest to a KoneX customer?

  • You already have KoneX running and want to add AI – for example, demand forecasting for your fulfillment chain or customer-360 models for your e-commerce stack. Impact AI can work directly with the data from your KoneX links.
  • You operate in manufacturing or mobility and want a Digital Twin – for production lines, vehicles or logistics processes, powered by real-time data through KoneX integrations.
  • You want to monetize data – for example, as a KoneX customer, offer your own data assets as insights-as-a-service to partners or customers in your supply chain.
  • You are an automotive dealer or OEM – Ferfier’s DMS suite is a specialized product for your industry, and can be linked to your existing ERP and webshop via KoneX.
  • You are a SaaS company looking to embed AI functionality in your own product – Impact AI and the AI-Powered SaaS modules are available as white label components.

Why Ferfier through KoneX?

The combination of Ferfier products and the KoneX connectivity layer gives customers a short time-to-value for AI and data projects:

  • Short ingestion pipeline – Impact AI directly uses the data KoneX already synchronizes between your webshop, ERP, WMS and marketplaces. No separate data pipeline required.
  • One group contact – Ferfier products are provided by Ferfier Technologies; implementation and management are provided by sister company InterraIT. One commercial relationship, one SLA, two teams.
  • Group-level certification – ISO 27001 and ISO 9001 cover both product and implementation, which is essential in healthcare and regulated industries.
  • Proven sector libraries – DMS for mobility, Digital Twin for manufacturing, customer analytics for retail – not greenfield projects, but extensions to working product bases.

Whether you are looking for AI augmentation for your existing KoneX stack, implementing a dealer management platform, or monetizing your operational data – Ferfier Technologies provides the products, and KoneX provides the data layer underneath. For the implementation and management side, see the separate InterraIT partner profile.

Evestico is a UK-based consultancy that guides manufacturers and brands to successfully enter international markets. From its headquarters in Rugby, Warwickshire, Evestico offers an end-to-end package of market entry services: from company formation and legal representation to fulfilment, marketing and e-commerce integration. The company works for clients in the United Kingdom, the European Union and the United States, with a focus on retail and industrial sectors.

What Evestico can do for you

  • Market entry (market entry) – strategy, market analysis and go-to-market planning for brands expanding into new geographies.
  • Company formation and representation – set up entity in UK or EU, local tax and legal compliance, registered address and directorship.
  • Warehousing and fulfillment – customized storage, order picking, shipping and return handling for small and medium-sized brands looking to optimize their fulfillment.
  • Marketing and sales – marketing strategy, lead generation, marketplace management (Amazon, eBay, Etsy) and marketing implementation.
  • Web design and e-commerce – web shop development and integration with fulfillment and marketing platforms.
  • Export-driven strategies – government-supported export programs, GreenTech and CleanTech projects, focusing on sustainable scalability.

Markets in which Evestico operates

  • United Kingdom – primary home market. Local entity, local fulfillment, local marketing.
  • European Union – multi-country expansion, customs and VAT processing, distribution channels.
  • United States – US market entry through local representation and logistics partners.

For whom is Evestico best suited

Evestico focuses on brands and manufacturers in:

  • Retail and consumer products
  • Industrial sectors and B2B
  • GreenTech and CleanTech (sustainable technology)
  • D2C brands making their first international move

Why partner with KoneX

Evestico provides the boots-on-the-ground and operational structure abroad; KoneX provides the digital link between your home market and your new market:

  • Real-time synchronization between your Dutch webshop or ERP and Evestico’s UK or EU fulfillment.
  • Easy connection to Shopify, Magento, BigCommerce or WooCommerce – no overnight batches, no manual spreadsheets.
  • One integration layer for inventory, orders, returns and marketing attribution, regardless of which country the fulfillment takes place in.
  • Faster go-live: from market entry plan to first shipment in weeks instead of months.

Approach

Evestico uses a tiered methodology:

  1. Market analysis – competition, price and margin structures, local regulations, customs and VAT.
  2. Setup – entity, local bank account, fulfillment contract, registered address.
  3. Go-live – webshop integration through KoneX, first batch of shipments, marketing campaign.
  4. Scale – multichannel expansion (marketplaces, B2B), cost optimization, local partnerships.

Whether you are a Dutch D2C brand looking to reach its first 10,000 UK customers, or a B2B manufacturer entering the US industrial segment – Evestico provides the combination of local expertise and operational execution that makes market entry practical.