Partner Categories: 4. Integration

Innovation Kite is the Amsterdam-based product and innovation studio that designed, built and continues to develop the KoneX platform. Since its founding in 2012, the team has been building smart products that connect the e-commerce chain – from webshop to front door, from pixel to package. From offices in the Netherlands and Germany, Innovation Kite serves ambitious start-ups, scale-ups, professional SMEs and large multinationals.

Innovation Kite’s philosophy sums it up: “Digital Innovation is not about technology but about people.” Hence the combination of proprietary platforms, thoughtful modules ánd experienced consultants who shape the organization and the Data Journey in addition to the product.

Innovation Kite’s role within KoneX

KoneX is an independent business unit within Innovation Kite, with its own brand identity and roadmap. Innovation Kite simultaneously remains the designer, builder and owner of the KoneX platform. In practice, that means:

  • KoneX’s product roadmap – new connectors, platform enhancements, performance and security improvements – is determined and executed by the Innovation Kite engineering team.
  • All certified KoneX partners (such as InterraIT, Ferfier and others in this directory) operate on the platform provided by Innovation Kite.
  • KoneX customers with needs outside the standard KoneX functionality – for example, a data analysis track, a new web shop, or custom plug-ins – can work directly with Innovation Kite.

The KITE product family

KoneX is the best-known product, but not the only one. The full KITE portfolio includes:

  • KITE KoneX™ – the integration platform-as-a-service that connects web shops, ERP, WMS, marketplaces and accounting software in real time. Available in standard, KoneX-Enterprise and KoneXion versions (the latter as a plug-and-play solution for Exact Online and Shopify).
  • KITE Smart Stock Monitor™ – inventory management and monitoring solution that couples real-time inventory insight with automatic signaling and reorder logic.
  • KITE Publisher™ – reporting and publishing tool that converts data from internal systems into periodic reports for stakeholders or regulators.
  • KITE MultiSite™ – multi-site shopping platform for brands managing multiple shops in parallel (by country, by brand, by target group).

Services on top of the platform

In addition to software, Innovation Kite also provides hands-on services. For KoneX customers, the most requested are:

  • eCommerce Consulting – strategic advice from experienced specialists on platform selection, integration architecture and growth paths.
  • Data Journey Analysis – mapping how data flows through your organization, from the moment a customer lands on your web shop to billing and after-sales. The basis for every KoneX implementation.
  • Custom KoneX integrations – links to systems outside the standard connector library, built by the team creating the platform itself.
  • Web shop design and development – from design to go live, integrated with KoneX and the other KITE modules.
  • Custom software and plug-ins – extensions to KoneX or stand-alone tools developed on demand for specific business cases.
  • Innovation Kickstarter workshops – methodological sessions in which teams of customers and Innovation Kite jointly shape a digital initiative: problem, solution, roadmap.

Who does Innovation Kite work for?

  • Ambitious start-ups and scale-ups that want to scale quickly without getting stuck on IT links.
  • Professional SME that has multiple systems in the chain (web shop, ERP, WMS, marketplaces, accounting) and wants to put a single layer of region on top of them.
  • Large multinationals with complex multi-country, multi-brand or multi-system landscapes – KoneX-Enterprise + custom dev delivers the scalability.
  • Fulfilment and logistics service providers looking to access their customers via KoneX (Active Ants is a long-running customer and partner).
  • Government agencies and non-profits in need of reporting and data publication – for example, the Trimbos Institute through KITE Publisher.
  • Web shops for personalized products – references such as Van Bavel and Kick and Rush have set up their platforms through Innovation Kite.

Markets and partnerships

Innovation Kite operates out of the Netherlands and Germany, serving customers throughout Europe and beyond. Strategic technology partnerships include ChannelAdvisor’s official partner program (Rithum), which gives KoneX customers direct access to hundreds of marketplace links through a single commercial relationship.

When do you directly engage Innovation Kite?

Most KoneX implementation projects are through certified integration partners such as InterraIT. Direct contact with Innovation Kite makes sense if:

  • You want strategic advice on your e-commerce and data architecture before choosing technology (Data Journey Analysis, Innovation Kickstarter).
  • You are looking for a functionality that is not yet in KoneX and want to explore whether it can get on the roadmap.
  • You want to evaluate one of the other KITE products (Smart Stock Monitor, Publisher, MultiSite).
  • You want personalized or specialized webshop development where design, platform and fulfillment chain are developed in one hand.
  • You want a custom plug-in or industry-specific extension built by the team that maintains the platform itself.

KoneX is the heart of the ecosystem; Innovation Kite is the company that designs, builds and evolves that heart – with a broader range of products and services that go beyond the platform alone.

With more than 12 years of collaboration, InterraIT is the longest affiliated certified KoneX integration partner. As a digital engineering and IT modernization company within the Ferfier Group – a portfolio company of Stakeboat Capital – InterraIT combines 25+ years of engineering experience (founded in 1996) with a global team of more than 1,000 specialists spread across the United States, the United Kingdom, Australia and India (Noida and Kolkata). For KoneX customers requiring custom integrations, legacy modernization or ongoing application management, InterraIT offers 24/7 follow-the-sun coverage, ISO 27001 and ISO 9001 certification and proven experience with the KoneX platform.

When do you engage InterraIT through KoneX?

The KoneX standard integrations cover most e-commerce, ERP, WMS and marketplace scenarios. For situations where more is needed, InterraIT engineers provide customizations within the KoneX framework:

  • Custom KoneX links – to industry-specific ERP, CRM, PIM or billing systems that do not have a standard KoneX connector.
  • Legacy modernization – mainframe migrations, SharePoint migrations and unlocking legacy back-office systems via modern APIs that can talk to KoneX.
  • Cloud-native development – redevelopment of internal tools around KoneX to serverless or containerized architecture on AWS or Azure.
  • Application Management Services (AMS) – 24/7 management and monitoring of your KoneX links and surrounding systems by a dedicated engineering team.
  • Mobile app development – native or cross-platform apps that interact with your KoneX stack, for internal operational tools or consumer products.
  • Project delivery for multi-system implementations – if you are rolling out multiple KoneX links at the same time and do not have enough engineering capacity internally.

Track record and certifications

  • Founded in 1996 – 25+ years of continuous activity in digital engineering and IT services. India branch opened in 2000.
  • Reached 1,000+ engineers worldwide in 2015 and has continued to grow since then.
  • 35+ active enterprise customers with a reported 99% project success rate.
  • ISO 27001 (2021) – enterprise-level information security required for customers with stringent data governance requirements.
  • ISO 9001 – quality management certified on structured delivery processes.
  • Multi-continental coverage – engineering locations in the US, UK, Australia and India provide follow-the-sun support and parallel delivery streams.

Industry expertise

InterraIT serves customers in five main sectors, with each sector having its own knowledge base and library of reusable components:

  • Mobility & Automotive – Dealer Management System integrations, OEM portals, connected-vehicle-data and after-sales integrations.
  • Manufacturing – IoT data platforms, MES/ERP integration and digital-twin implementations for manufacturing processes.
  • Retail & E-commerce – multichannel orchestration, headless-commerce, marketplace links and customer data platforms – the primary interface with KoneX implementations.
  • Healthcare – compliance-driven integrations (HIPAA, GDPR) and legacy system modernization.
  • Technology & SaaS – platform development, AI integrations and data monetization for product companies.

Part of the Ferfier Group

InterraIT is part of the Ferfier Group, a portfolio company of Stakeboat Capital. The group consists of two operating units that complement each other:

  • InterraIT (interrait.com) – digital engineering and integration services. This partner profile.
  • Ferfier Technologies (ferfier.com) – AI and SaaS products: Impact AI, Digital Twin, Data Monetization, Dealer Management System (DMS) and IoT solutions.

For KoneX customers, that means: InterraIT provides the services side (engineering, integration, management), while Ferfier Technologies provides access to AI and data products through the same group structure that can be used in the same deployments. One commercial relationship, two specialized teams.

Leadership

  • Hemraj Rana – CEO, Ferfier Group
  • Ankush Goel – Managing Director, Ferfier

Why InterraIT through KoneX?

KoneX covers the integration platform; InterraIT provides the people, processes and industry knowledge for everything outside the standard. In practice, that means:

  • 12+ years of KoneX platform knowledge – no learning curve, no exploratory phase. Engineers know KoneX architecture, data models and best practices.
  • 24/7 coverage across three continents – incidents, releases and migrations can run across time zones without one team having to run the entire clock.
  • ISO certified delivery – structured project methodology, audit trails and enterprise-level information security.
  • Scalable teams – from a few engineers for a tactical project to dedicated squads for multi-year modernization projects, all within one partner.
  • End-to-end coverage – discovery, design, build, test, deploy and ongoing management (AMS) without partner change halfway through.

Whether you need a one-time custom link for a legacy ERP, are setting up a large-scale modernization project, or want to outsource ongoing application management – InterraIT is readily available through KoneX, with the track record and certification to carry critical pathways. For AI product extensions to your KoneX stack, see the separate Ferfier partner profile.