From Connected Commerce to a Fully Connected Supply Chain

Digitalisation does not stop at the webshop or ERP system. Once a customer places an order, a chain of operational processes begins in which warehouses, logistics service providers and supply chain partners need to work together seamlessly.

We are therefore proud to welcome EagleSCM as a new partner within the KoneX Connected Commerce™ ecosystem.

Through this partnership, we connect commercial processes and operational supply chain processes even more effectively. Organisations benefit from one integrated flow of information, from customer order through to logistics execution and delivery.

Connected Commerce and Supply Chain Management Strengthen Each Other

KoneX and EagleSCM each focus on a different part of the digital value chain.

KoneX connects commercial business systems such as webshops, marketplaces, ERP, CRM and PIM systems and automates the exchange of information between these applications.

EagleSCM helps organisations manage their operational supply chain. The Eagle-Eye Supply Chain Management platform provides organisations with real-time visibility into logistics processes, automates workflows and enables warehouses, logistics partners and other supply chain partners to work together more efficiently.

It is precisely this complementary approach that creates a powerful combination for organisations looking to digitalise their entire supply chain.

From Customer Order to Operational Execution

More and more organisations operate across multiple sales channels, warehouses and logistics partners. This increases the need for reliable data exchange between commercial systems and operational processes.

By combining KoneX and EagleSCM, one connected digital supply chain is created in which information flows automatically between:

• Webshops
• Marketplaces
• ERP systems
• CRM Solutions
• Suppliers
• Logistics service providers
• Supply Chain Processes

This reduces manual work, improves operational efficiency and gives organisations greater real-time visibility across their entire supply chain.

A Future-Proof Digital Ecosystem

At KoneX, we do not believe in a single all-encompassing software solution.

We believe in a best-of-breed ecosystem, where organisations can choose the best solution for each business function while all systems work seamlessly together.

The partnership with EagleSCM fits perfectly with this vision.

By combining commercial connectivity with operational supply chain orchestration, we help organisations grow faster without adding unnecessary complexity.

“From Pixel to Parcel to Supply Chain”

We look forward to collaborating with EagleSCM and to working together to support organizations that want to connect their commercial and operational processes more intelligently.

Want to learn more about EagleSCM, the Eagle-Eye Supply Chain Management platform and how EagleSCM and KoneX complement each other? Read more on our EagleSCM partner page

Would you like to learn more about the possibilities of KoneX and EagleSCM?

Get in touch with us. We would be happy to show you how Connected Commerce™ and Connected Supply Chain strengthen each other.

BasicWorks and KoneX Join Forces to Deliver Smarter Integrations for Growing Businesses

KoneX welcomes BasicWorks as a new partner within the KoneX Partner Network. Together, the two complementary platforms help organizations work more efficiently by simplifying business processes and seamlessly connecting business systems.

BasicWorks provides an all-in-one platform for customer management, sales, marketing, communication and day-to-day business operations. KoneX complements this with a powerful integration platform that connects business-critical applications. This allows organizations to continue using the software that best fits their business, while ensuring every system works together securely and efficiently.

Together, BasicWorks and KoneX help organizations connect business processes and software more intelligently, enabling growth without adding unnecessary complexity to their IT landscape.

BasicWorks and KoneX: Complementary Solutions

As organizations grow, so does the number of business applications they rely on every day. These may include CRM, ERP, accounting software, webshops, fulfilment partners, warehouse management systems and online marketplaces.

While BasicWorks serves as the central platform for customer relationships and business operations, KoneX ensures that all these systems exchange information reliably in real time through the Connected Commerce™ integration platform.

The result is a fully connected digital ecosystem that reduces manual work, improves operational efficiency and prepares organizations for their next stage of growth.

Ready for the Next Stage of Growth

Many organizations reach a point where standard software alone is no longer enough. New sales channels, specialized applications and integrations with external partners require flexible and reliable connectivity.

By combining the strengths of BasicWorks and KoneX, organizations can continue using their existing software while easily expanding their digital landscape with new integrations. This protects previous investments and creates a future-ready IT environment that grows alongside the business.

A Shared Focus on Customer Success

BasicWorks and KoneX share the same belief: technology should help organizations move forward, not make business more complicated.

BasicWorks helps organizations manage and grow their business operations from one clear, centralized platform.

KoneX ensures that all surrounding business systems work together seamlessly through a secure, data-light integration architecture.

Together, we provide organizations with a solid foundation for sustainable digital growth.

Want to know more?

Curious about what the partnership between BasicWorks and KoneX can do for your organization?

Visit the BasicWorks Partner Page and discover how both solutions complement each other.

Wil je meer weten over het alles in één bedrijfsplatform van BasicWorks? Kijk dan op https://www.basicworks.nl.

Would you like to integrate BasicWorks with your ERP, accounting software, online store, marketplace, fulfillment partner, or other business systems? Contact the KoneX team and discover how our Connected Commerce™ platform can help your organization create a future-proof and fully connected digital landscape.

KoneX™ now integrates with Amazon, the world’s largest online marketplace. Starting today, online stores and fulfillment partners can connect Amazon directly to their entire e-commerce chain via KoneX™’s plug-and-play solution, without the need for custom development.

The world’s largest marketplace, now part of your Data Journey

At KoneX, we believe that e-commerce isn’t about connecting separate systems, but about managing your entire data flow—from Pixel to Package. With the new Amazon KoneXion™, your Amazon sales channel becomes a fully integrated part of that flow.

Whether you sell through Amazon.nl, Amazon.de, or any other Amazon marketplace within or outside the EU, KoneX™ ensures that orders, inventory, prices, and shipping dates are automatically and reliably synchronized between Amazon and your online store, ERP, WMS, and fulfillment systems.

No middleware projects. No IT complexity. One platform that keeps every system in sync.

What does the Amazon integration do?

The Amazon KoneXion™ supports the full order-to-delivery cycle:

• Order Synchronization: Amazon orders are automatically fed into your ERP, WMS, or fulfillment system, virtually in real time.
• Consolidated inventory: Stock levels stay accurate across Amazon, your webshop, and all other sales channels, preventing oversells during peak demand.
• Shipping and tracking information: Fulfillment confirmations and tracking data are automatically reported back to Amazon, ensuring that your seller metrics remain healthy.
• FBM and multi-channel: Combine Amazon with your existing fulfillment partners and channels, all managed centrally from a single platform.
• Returns data: Return information flows back into your systems, keeping your inventory and finance data consistent

Where KoneX™ helps

Selling on Amazon brings strict performance requirements: late shipment rates, valid tracking, and inventory accuracy directly influence your visibility and your account health. Manual processes or fragile point-to-point integrations quickly become a risk.

KoneX™ makes your Amazon channel consistent, traceable, and reliable. Because Amazon is integrated into the KoneX™ platform once, all connected systems—from your online store to your ERP to fulfillment—work with the same accurate data. You retain control over your entire supply chain, from online store to front door.

For fulfillment providers

For fulfillment companies on KoneX™, this means that onboarding customers who sell on Amazon is now plug-and-play. No more building or maintaining your own Amazon integrations, and no extra strain on your internal IT team. Connect once, and every new Amazon customer can go live in a flash.

Available now

Amazon KoneXion™ is available today to all KoneX™ users. Existing customers can add Amazon to their current setup; new customers can include it from day one.

Want to connect your Amazon channel, or curious what this means for your setup? Schedule a free consultation with us or call directly at +31 88 467 467 4.

Real time shipping decisions powered by data from the entire eCommerce chain

KoneX and DeliveryMatch have entered into a strategic partnership to help businesses make smarter shipping decisions based on real time data from across the entire eCommerce ecosystem.

While many organisations still make shipping decisions based on limited information from a single system, the combination of KoneX and DeliveryMatch enables decisions to be driven by live data from webshops, ERP systems, fulfilment operations and logistics processes.

DeliveryMatch helps businesses automatically select the most suitable carrier based on factors such as cost, delivery performance, capacity and sustainability. KoneX ensures that the required data from all connected systems is available in real time to support these decisions.

Why real-time shipping decisions are increasingly important

Modern eCommerce is no longer simply about exchanging orders and inventory data. As organisations grow, the complexity of shipping operations grows with them.

Choosing the right carrier today involves much more than comparing prices. Available capacity, delivery commitments, customer expectations, sustainability objectives and operational processes all play a role.

By connecting DeliveryMatch to the KoneX Connected Commerce ecosystem, shipping decisions can be aligned with the real time status of the entire supply chain through a single connected data flow.

Value for online retailers and fulfilment service providers

The partnership is designed for organisations looking to optimise their shipping processes without introducing additional custom development into their existing systems.

For online retailers, this means greater flexibility in carrier selection and improved control over transportation costs and customer promises.

For fulfilment service providers, the combined solution creates new opportunities to manage multiple carriers, customers and operational processes from a central environment without adding complexity to their own platforms.

Part of the Connected Commerce Ecosystem

With the addition of DeliveryMatch, KoneX continues to expand its Connected Commerce ecosystem.

The ecosystem connects online retailers, fulfilment service providers, ERP systems, webshops, marketplaces, logistics providers and specialised software solutions into one real time process.

The objective remains the same: helping organisations scale faster without allowing their Data Journey to become a barrier to growth.

Read More

The official press release announcing this partnership has been published through Emerce Business Wire:

Could this be relevant for your organisation?

This partnership is particularly relevant for:

• Online retailers working with multiple carriers or expanding into new markets.
• Fulfilment service providers looking to offer their customers greater carrier flexibility without introducing additional custom development.
• Logistics organisations that want to combine real time shipping decisions with live operational data.
• ERP, webshop and eCommerce software providers that want to offer advanced shipping optimisation without maintaining complex carrier integrations themselves.
• Businesses looking to improve control over transportation costs, delivery performance, capacity management and customer satisfaction.

By combining KoneX and DeliveryMatch, shipping decisions can be based on real-time information from the entire eCommerce chain, from webshop to doorstep. For more information see our partner page.

Wil je ontdekken hoe jouw organisatie sneller nieuwe vervoerders kan aansluiten, minder afhankelijk kan worden van maatwerk en tegelijkertijd meer grip kan krijgen op verzendprestaties en kosten?

Would you like to explore how your organisation can onboard new carriers faster, reduce dependency on custom development and gain greater control over shipping performance and costs?

The Cabau Lifestyle fulfillment link helps webshop, fulfillment and inventory management work together in real time during rapid eCommerce growth.

Rapid growth in eCommerce sounds appealing. Until webshop, fulfillment and inventory management can no longer keep up with each other in real time.

For Cabau Lifestyle, it therefore became important to connect webshop, logistics and fulfillment smarter. The Cabau Lifestyle fulfillment link via KoneX helps to make orders, stock levels and logistics processes work together in real time.

Through the KoneX platform, a real-time link was realized between webshop, fulfillment and underlying systems. This creates fewer manual operations and keeps orders flowing faster during further eCommerce growth.

How the Cabau Lifestyle fulfillment link helps further growth

Learn more in this new Customer Success Story:

• real-time synchronization between webshop and fulfillment
• up-to-date stock levels between systems
• automatic processing of orders
• working smarter with logistics partners
• stable processing during busy growth phases
• real-time collaboration between webshop and inventory management
• less manual work between systems
• better cooperation between webshop and logistics processes

Many consumers know Cabau Lifestyle from lifestyle, media and community. Behind the scenes, however, a serious eCommerce environment is growing in which webshop, fulfillment and logistics processes must continuously work together.

This is precisely where the greatest challenges arise for many fast-growing online shops. When systems do not work together in real time, delays, error-prone processes or stock differences between the shop and fulfillment occur more quickly.

The Cabau Lifestyle fulfillment link shows how real-time collaboration between systems helps to make further webshop growth more scalable.he real-time collaboration between systems helps to make further webshop growth more scalable.

Read the full success story

Watch the Cabau Lifestyle success story

For many organizations, it seems logical that orders from an online sales platform are automatically routed to fulfillment. In practice, this often proves more difficult. Especially when systems cannot communicate directly with each other and standard automation is lacking.

For Alpine Hearing Protection, exactly that issue was at play. Alpine products are also sold through partner Ticketmaster, but the order flow to fulfillment partner Active Ants was not via a direct digital integration. This created a classic API barrier between sales and fulfillment.

From manual process to digital order flow

Orders received through Ticketmaster previously had to be processed and forwarded manually. That made the process slower and more prone to errors.

Using the KoneX iPaaS platform, this order flow is now automated. KoneX retrieves orders from Ticketmaster and ensures that they reach Active Ants with the correct data.

In doing so, KoneX also incorporates a number of important customization steps, including:

– Address validation and a smart address splitter
– Filtering of orders based on country
– Automatic translation of item numbers between Ticketmaster and Active Ants systems

Hierdoor kunnen systemen die oorspronkelijk niet goed op elkaar aansloten, toch samenwerken in één digitale workflow.

KoneX as a bridge between inflexible systems

The core of this solution is not only in automation, but mainly in bridging system boundaries.

Where direct integration was lacking and existing systems offered insufficient flexibility to solve this easily, KoneX filled in the missing link. This transformed a manual process into a reliable, digital chain between sales platform and fulfillment.

Read the full Customer Success Story

In the full Customer Success Story read how Alpine Hearing Protection worked with KoneX to digitize the order flow from Ticketmaster to Active Ants, breaking a practical API barrier.

On March 25 and 26 we will be present at the Webwinkel Vakdagen in the Jaarbeurs Utrecht. You can find us at booth 917 in hall 9.

KoneX at Webwinkel Vakdagen 2026 in the Jaarbeurs Utrecht on March 25 and 26

KoneX will be present at Webwinkel Vakdagen 2026 in Jaarbeurs Utrecht. During Webwinkel Vakdagen 2026, we are offering a free WWV audit for online retailers looking to scale their eCommerce systems. Webwinkel Vakdagen 2026 is the Dutch eCommerce event in Jaarbeurs Utrecht where retailers and tech partners meet.

Webwinkel Vakdagen 2026 is the largest eCommerce trade event in the Netherlands bringing together online retailers, technology partners and fulfillment companies.

Growth brings complexity

Many web shops grow step by step. New marketplaces, new fulfillment partners, new systems, additional links other eCommerce processes. What starts logically can, over time, lead to:

• Invisible dependencies
• Dual data streams
• Manual corrections
• Complex customization
• Systems working against each other

Consider web shops that link multiple marketplaces, deploy international fulfillment or work with multiple ERP systems.

Without you noticing it right away, at some point that complexity can stunt your growth. That’s why we believe that insight should always precede further automation.

Free WWV audit during Webwinkel Vakdagen 2026

During the WWV event we offer a short free audit of about 30 minutes. In this session, together we look at your current situation and clearly map it out:

• How your webshop, ERP and fulfillment work together
• Where there are potential bottlenecks or dependencies
• Where scalability is under pressure
• Where you can avoid unnecessary costs in the long run

The Free WWV audit during Webwinkel Vakdagen 2026 gives online retailers. Just a sharp conversation about your eCommerce chain. No sales talk.

Book a time slot in advance via:

Or just visit us at booth 917 in Hall 9.

What can you expect during Webwinkel Vakdagen 2026?

This week we published a new podcast episode where we talk about growing toward 20 million without getting bogged down in your eCommerce and online sales processes.

The talk dovetails perfectly with the themes we discuss during WWV: growth, complexity and scalability.

Or

Wondering where your biggest growth opportunity or risk lies?
We’d love to discuss that with you during WWV!

Your data journey “From Webshop to Doorstep”.

Understand your Data Journey first before thinking about automation or tooling

Already reserve a timeslot here, availability is limited

Wondering where your biggest growth opportunity or risk lies?
We’d love to discuss that with you during WWV!

During Webwinkel Vakdagen 2026 in Jaarbeurs Utrecht, we are offering a free WWV audit for online retailers.

Hope to see you at the Webwinkel Vakdagen!

Last week we shared why local consultancy still matters in a worldwide market. As ecommerce and fulfilment chains scale internationally, local knowledge, execution, and accountability remain essential for sustainable growth.

Today we take the next step in putting that vision into practice.

KoneX announces a deepened global partnership with Ferfier and its integration partner InterraIT. This strengthens our ability to combine global platform reach with local service and execution across key international markets.

From local insight to global execution

KoneX has always been built on the belief that integrations are more than technical connections. They sit at the heart of operational processes, organisational responsibilities, and partner ecosystems. For that reason, local understanding of markets, fulfilment realities, and business processes remains critical, even in a globally connected digital environment.

This partnership reinforces that philosophy. KoneX continues to operate as one consistent integration platform and is now supported by stronger regional presence and delivery capability worldwide.

Edgar Kiwiet, CEO of Innovation Kite:
“This partnership strengthens the KoneX platform and enables us to better support customers worldwide. Ferfier’s technological expertise and international scale, combined with InterraIT’s integration capabilities, help organizations successfully implement KoneX and create greater business value.”

Hemraj Rana, Group CEO of Ferfier Technologies:
“This partnership with KoneX marks an important milestone for the future of eCommerce and supply chain integration. By combining the KoneX platform with InterraIT’s deep supply chain expertise, we enable organizations to deliver seamless, proactive, and data-driven customer experiences.”

How KoneX now better supports worldwide integrations

The expanded partnership directly strengthens how KoneX serves internationally operating customers.
Customers can work with local teams in their own region while operating on one unified integration layer without fragmentation.

KoneX connects webshops, marketplaces, fulfilment providers, logistics partners, and business systems across multiple regions without duplicating integrations per country.

Implementations and changes are executed locally, while monitoring, reliability, and control remain centrally organised.

New markets can be added faster and in a controlled manner without redesigning the integration landscape, reducing time to market and operational risk.

Strengthening presence in the Americas and Europe

Through this collaboration, KoneX gains stronger local presence in North and South America, supported by Ferfier’s established footprint and InterraIT’s delivery capacity across multiple continents. This enables KoneX to support customers locally while maintaining seamless end to end execution on a single platform.

At the same time, Ferfier and InterraIT gain improved access to the European market, supported by KoneX’s EU based presence, market knowledge, and established network of online retailers, fulfilment providers, and logistics partners.

Practical value for internationally operating organisations

For organisations operating across borders, this partnership delivers clear and practical benefits. They benefit from local execution while continuing to operate on one global integration platform.

International growth becomes predictable and manageable because expansion into new markets no longer requires system redesign. Commercial strength and technical delivery come together as market development is combined with proven integration expertise. Alignment between Europe and the Americas improves through closer collaboration between regional teams, systems, and partners

One consistent vision

This expanded partnership builds directly on the message we shared last week, that global growth only works when it is supported by local expertise. By combining worldwide integrations with regional presence, KoneX, Ferfier, and InterraIT enable ecommerce and logistics driven organisations to grow internationally in a controlled, scalable, and sustainable way.

See also the related article: Why Local Consulting Is Still Essential in a Global Market

Or contact us directly:

KoneX™ continues to expand its fulfilment ecosystem. We are proud to announce that Dimass, a leading international fulfilment company, is now fully connected to the KoneX platform. This collaboration enables online retailers to connect any webshop platform to Dimass, regardless of the complexity of their e-commerce setup.

With this expansion, KoneX strengthens its position as a fulfillment integration platform for complex B2B, B2C and D2C e-commerce chains. This partnership enables online retailers to connect any web shop platform to Dimass, regardless of the complexity of their e-commerce chain.

KoneX’s fulfillment integration ecosystem

With KoneX acting as the integration layer, Dimass can now support not only webshop platforms, but entire end-to-end e-commerce processes. KoneX connects all involved systems into one coherent chain, including:

• webshop platforms
• returns and returns processing services
• direct ERP and back-office integrations
• additional e-commerce and order management services

This applies to B2B, B2C and D2C business models within a single technical infrastructure.

Why this matters for online retailers

Today’s online retailers often operate complex ecosystems of sales channels, back-office systems, return solutions and fulfilment partners. Missing or rigid integrations lead to manual work, delays and operational risk.

With Dimass now connected to KoneX:

• retailers can keep their existing webshop and back-office systems
• complex e-commerce chains can be integrated without custom development
• orders, inventory, returns and shipments are synchronised in real time
• scaling becomes possible without rebuilding the technical foundation

Faster onboarding and new growth opportunities

Dimass brings strong international fulfilment capabilities and supports a wide range of e-commerce concepts. Through KoneX, Dimass can now also serve merchants using platforms or systems that were not previously supported.

This results in:

• faster onboarding of new online retailers
• fewer technical dependencies
• shared commercial opportunities for both organisations

Building scalable e-commerce together

The partnership between Dimass and KoneX is built around one goal: removing technical barriers from e-commerce and fulfilment. By connecting systems instead of replacing them, a flexible and future-proof supply chain is created.

MeWith this expansion, KoneX further strengthens its fulfilment portfolio and takes another step in its mission:
to connect complete e-commerce chains — quickly, reliably and platform-agnostically.

Want to know more about Dimass?

Growing e-Commerce, without growing pains.

After several years of connecting countless web shops and fulfillment partners behind the scenes, KoneX™ is now officially stepping forward.

We are launching our new brand identity and now operate as an independent business unit within Innovation Kite – ready to help e-commerce companies grow with less complexity and more control.

Our mission is unchanged: to make e-commerce integration effortless. What has changed is how we do it – with more focus, faster onboarding and a control-driven approach that puts e-commerce professionals back in charge.

KoneX is designed for the people who drive e-commerce operations – not just IT departments. With plug-and-play links With plug-and-play connections between online shops, marketplaces, ERP systems, fulfillment and logistics service providers, KoneX helps companies move faster, reduce errors and enter new markets.

✅ Often live within hours

✅ AVG-compliant and monitored 24/7

✅ Full control over own data

✅ Scaling without IT barriers

“Our mission remains simple: to help companies grow without growing pains.” – Edgar Kiwiet, CEO of Innovation Kite and KoneX.

This post kicks off our *weekly LinkedIn series, in which we share insights, case studies and stories from the KoneX ecosystem – all focused on optimally integrating the e-commerce supply chain.

Follow our company page on LinkedIn to be notified of our next posts.

Find out more at www.konex.systems

We’d love to hear what you think of the new look – your feedback is valuable.