Do you use Exact Online? Make sure Exact Online does not only drive your webshop, but your entire eCommerce chain, including fulfilment. You can achieve this with the KoneX Exact Online fulfilment integration.
If you use Exact Online as the ERP system for your financial administration and inventory management, it should be the system in control from Webshop to Doorstep. A scalable ERP eCommerce integration ensures that Exact Online can orchestrate this entire chain.
Many organisations implement an Exact Online connection with their webshop and assume their eCommerce integration is complete. But true scalability requires a well-designed ERP eCommerce integration in which the entire chain is coordinated.
Exact Online should control the entire eCommerce chain.
- From order processing to fulfilment
- From inventory updates to returns processing
- From administration to shipping.
In our recent podcast we shared an important insight: your ERP system should be both the source and the destination of all your eCommerce data.
- Not in your webshop
- Not with your fulfilment partner
- Not in an external platform
- But in Your ERP System.
This directly connects with our vision of From Webshop to Doorstep, where all data flows move through the chain in a controlled and coordinated way.
Why a webshop connection alone is not enough
A standard Exact Online connection with your webshop ensures that orders and invoices are processed. But as soon as you start growing, complexity increases:
• Multiple sales channels
• One or more fulfilment partners
• External warehouses
• Returns processing and stock corrections
• International expansion
Without central control, your ERP becomes dependent on external systems. This limits flexibility and makes scaling more risky. The strategic question therefore remains: Who is controlling whom?
Exact Online as the foundation of your ERP eCommerce integration
A scalable ERP eCommerce integration starts with a clear architecture.
Exact Online should:
• Be the source of product data, pricing and financial structure
• Be the destination of orders, shipments, returns and inventory updates
• Remain the central system of record
All external parties, including webshops, marketplaces and fulfilment providers, should be orchestrated from your ERP environment. Not the other way around.
This is the difference between a simple connection and a true ERP eCommerce integration.
How this is implemented depends on your specific Data Journey. Every organisation has its own processes, exceptions and system landscape.
The role of KoneX in an Exact Online integration
With KoneX we create a scalable Exact Online integration that goes far beyond a webshop connection.
KoneX ensures that:
• Orders from webshops and marketplaces are automatically processed in Exact Online
• Exact Online orchestrates fulfilment operations
• Shipment information is correctly returned to Exact
• Inventory updates are synchronised in real time
• Return information is automatically processed financially
The level of configuration or customisation depends on your current system landscape. In many cases this can largely be configured. In more complex environments additional technical implementation may be required.
That is why we always start with an analysis of your entire Data Journey before designing an ERP eCommerce integration.
Exact Online fulfilment integration with KoneX
KoneX acts as the integration layer between Exact Online and all surrounding systems and creates one controlled end-to-end eCommerce data flow.
- From webshop,
- To administration,
- To warehouse,
- To doorstep
- And possibly a return
From Pixel to Parcel.
You can read more about this vision on our page:
Why an Exact Online fulfilment connection matters
KoneX does not replace Exact Online. It strengthens Exact Online as the central business control system within your eCommerce architecture. With KoneX we implement a scalable Exact Online fulfilment integration that goes beyond a simple webshop connection. Exact remains the system where all data converges. KoneX ensures that all external systems connect to it and guarantees that Exact Online retains the leading role within your eCommerce chain.
This allows you to build a scalable eCommerce infrastructure where you stay in control of your data and your growth.
Want to learn more about our Exact Online fulfilment integration?
Read how the connection between Exact Online and fulfilment works in detail:
Or schedule an exploratory call:
