With KoneX, you can connect Shopify to PostNL Fulfilment: orders are automatically sent to the PostNL warehouse, and inventory, shipping status, Track & Trace, and returns are automatically updated in Shopify—without any manual entry. You continue to work in Shopify; KoneX handles the data exchange with PostNL Fulfilment and the rest of your Connected Commerce ecosystem.
Shopify is the most widely used e-commerce platform among growing brands in the Netherlands and Belgium. If you have PostNL Fulfilment handle your logistics, you’ll want every order to be available in the warehouse immediately, for the inventory in Shopify to match what’s actually on the shelf, and for your customer to automatically receive a tracking number.
Do you also use an ERP or accounting software package like Exact Online, or do you sell through Bol or other marketplaces? If so, a reliable, automated integration between Shopify and PostNL Fulfilment is essential for ensuring that all your sales channels and systems work together seamlessly.
Without a direct integration, you’ll quickly end up with manual exports, duplicate entries, overselling, and customers asking where their package is.
KoneX integrates with Shopify automatically with PostNL Fulfilment. No manual data entry and no unnecessary complexity. This way, your online store can grow while your systems continue to work together seamlessly.
KoneX automatically integrates Shopify with PostNL Fulfilment
What data does KoneX link?
KoneX automatically synchronizes the most important data flows between Shopify and PostNL Fulfilment:
Products & Items – Items, SKUs, and barcodes from Shopify are synced to PostNL Fulfilment. This ensures that the warehouse has the correct item information for receiving, picking, and shipping.
Orders – New Shopify orders are automatically sent to PostNL Fulfilment, including the shipping method and customer information. The warehouse can immediately pick, pack, and ship the orders.
Inventory – Inventory changes at PostNL Fulfilment are automatically synced back to Shopify. This helps you avoid overselling and ensures that availability in your online store is accurate—even when you have multiple sales channels.
Shipments (Shipping Status & Track & Trace) – As soon as PostNL ships an order, the shipping status and Track & Trace code are automatically updated in Shopify and sent to your customer.
Returns (RMA) – Returns received by PostNL Fulfilment are automatically processed in Shopify. Inventory is updated, and the order status is correct.
Do you sell through multiple channels or manage multiple warehouses? If so, KoneX automatically determines which orders go to PostNL Fulfilment and how they are shipped—based on Business Rules —such as by SKU, country, or shipping method.
The Shopify–PostNL Fulfillment integration synchronizes these processes
The integration ensures that the following operational processes run fully automatically — without manual input, delays, or discrepancies:
Order Processing – Shopify orders are automatically available at PostNL Fulfilment. No exports, no duplicate data entry, shorter turnaround time.
Inventory Management – Inventory in Shopify automatically tracks the actual inventory in PostNL’s warehouse. This helps you avoid overselling and order cancellations.
Track & Trace – Customers automatically receive the correct Track & Trace information, and the order status in Shopify is updated. Fewer questions about delivery status.
Return Processing – Returns are automatically processed between PostNL Fulfilment and Shopify. This ensures that inventory and records remain accurate.
Shipping Orchestration – KoneX uses business rules to automatically determine how each order is processed. This applies even if, in addition to PostNL Fulfilment, you work with a second warehouse, another fulfillment partner, or multiple online stores.
Data
From
To
Direction
Products & Items
Shopify
PostNL Fulfilment
→
Orders
Shopify
PostNL Fulfilment
→
Inventory
PostNL Fulfilment
Shopify
→
Shipping Status & Track & Trace
PostNL Fulfilment
Shopify+ customer
→
Returns
PostNL Fulfilment
Shopify
→
How the Shopify–PostNL Fulfillment Integration Benefits Your Organization
Shopify helps you grow as a sales channel; PostNL Fulfilment takes care of the logistics for you. KoneX ensures that these two work together automatically and that your process easily adapts to future changes.
The result is:
Less manual work —Orders, inventory, shipping, and returns are processed automatically between Shopify and PostNL Fulfilment. Less time, fewer errors.
Real-Time Inventory in Shopify – What’s in the warehouse is what your online store sells. No overselling, no disappointed customers.
Satisfied customers – Automatic Track & Trace and accurate order status. Without your customer service team having to look it up.
Shopify remains the leader —You continue to work in your own online store; KoneX handles the integration with PostNL.
Scalable – Easily add Exact Online, Bol, Amazon, or a second warehouse later on, without having to reconfigure the integration. This way, your Connected Commerce landscape grows along with your ambitions.
Proven in practice – Trusted by more than 350 online retailers to automate their Connected Commerce data flows.
Other popular integrations
KoneX not only connects Shopify and PostNL Fulfilment, but also integrates your entire e-commerce ecosystem. For example, check out:
Shopify integrated with PostNL Fulfilment is the most common integration among KoneX customers. Here are a few examples:
Cabau Lifestyle – integrates Shopify and Exact Online with PostNL Fulfilment, ensuring that orders, inventory, and purchasing are processed automatically.
Gladskin – sells globally through multiple Shopify stores and marketplaces; KoneX automates the decision-making rules for PostNL Fulfilment.
Verstegen Spices & Sauces – sends orders from both Shopify and Bol to PostNL Fulfilment without a hitch.
Notbranded – manages a high volume of orders using SKU filtering between Shopify and PostNL Fulfilment.
Rebuild Body Plan – automatically processes Shopify orders via PostNL Fulfilment.
During our KoneX Community Talks™, we regularly discuss these kinds of issues with e-commerce entrepreneurs, fulfillment companies, and software partners. The question is almost always the same:
“Hoe laat je jouw bedrijfsprocessen meegroeien zonder alles opnieuw te hoeven inrichten?”
Do you work with another fulfillment company, your own warehouse, or a system that isn’t yet supported by KoneX as standard? No problem. KoneX is designed to make new integrations fast, scalable and future-proof. Feel free to contact us to discuss the possibilities.
Frequently Asked Questions About the Shopify–PostNL Fulfillment Integration
No matching questions found.
With KoneX. You connect your Shopify online store and your PostNL Fulfilment environment to the KoneX platform; after that, orders are automatically sent to the warehouse, and inventory, shipping status, Track & Trace, and returns are automatically updated in Shopify. No customization is required in Shopify, and you continue to work in your own online store.
Products and items, orders, inventory, shipments (shipping status & Track & Trace), and returns. Orders and products are transferred from Shopify to PostNL Fulfilment; inventory, shipping information, and returns are synced back to Shopify.
The integration automatically processes changes: new orders, inventory changes, and shipping statuses are exchanged without any manual effort. Where it is more efficient—for example, with large volumes—KoneX also supports batch processing. For each integration, we work together to determine which approach is best suited to your needs.
Yes. As soon as PostNL Fulfilment ships an order, the shipping status and Track & Trace code are automatically sent back to Shopify. Shopify then sends the shipping confirmation to your customer, just as you’re used to.
Yes. KoneX syncs PostNL Fulfilment’s inventory back to Shopify and your other sales channels, so the same up-to-date inventory is visible everywhere. This helps you avoid overselling across all your channels.
Yes. KoneX integrates Shopify, PostNL Fulfilment, and Exact Online within the same Connected Commerce ecosystem: orders and inventory are synced with your accounting system, and purchase orders and product data can be managed directly from Exact Online. Check out the Exact Online – PostNL Fulfilment Edition as well.
The implementation time depends on your systems and processes. Many standard integrations are operational within a few days to a few weeks. For more complex situations (multiple online stores, warehouses, or business rules), we’ll work with you to develop an implementation plan.
The investment depends on the desired integrations, functionality, and the number of connected systems. View our available licenses and available pricing plans or schedule a no-obligation consultation.
Schedule a no-obligation consultation here to explore the possibilities of a Shopify–PostNL fulfillment integration for your business.
With KoneX, you can connect Lightspeed to your fulfilment partner or 3PL: orders, inventory, products, shipping statuses, and returns are automatically synchronized between Lightspeed and the warehouse—without any manual entry.
Do you use Lightspeed as your POS and e-commerce platform, and do you have your logistics handled by a third-party fulfilment partner such as Active Ants (Paxon) or PostNL? If so, you’ll want orders to be sent automatically to the warehouse and for inventory, shipping information, and returns to be automatically updated in Lightspeed.
Without a direct integration, manual exports, duplicate entries, and inventory discrepancies can quickly arise. KoneX automatically connects Lightspeed to your fulfilment process and to the rest of your Connected Commerce ecosystem.
KoneX connects Lightspeed with your fulfilment partner — for your organization, too
What data does KoneX integrate?
KoneX automatically synchronizes the following data streams between Lightspeed and your fulfilment partner:
Orders — Sales orders from Lightspeed are automatically forwarded to your fulfilment partner so the warehouse can immediately pick and ship them.
Products & Master Data — SKUs, barcodes, and product data remain consistent between Lightspeed and the warehouse.
Inventory Changes — Inventory at your fulfilment partner is automatically synced back to Lightspeed, ensuring your inventory records are accurate.
Shipping Information & Track & Trace — shipping statuses and tracking numbers are automatically synced to Lightspeed and sent to your customer.
Returns (RMA) — returns and inventory adjustments are automatically processed between the fulfilment partner and Lightspeed.
The Lightspeed – Fulfilment integration synchronizes these processes
The integration ensures that the following operational processes run fully automatically — without manual input, delays, or discrepancies:
Data
From
To
Direction
Orders
Lightspeed
Fulfilment Partner
→
Items / Master Data
Lightspeed
Fulfilment Partner
→
Inventory Changes
Fulfilment Partner
Lightspeed
→
Shipping Information & Track & Trace
Fulfilment Partner
Lightspeed + Customer
→
Returns (RMA)
Lightspeed
Fulfilment Partner
↔
How the Lightspeed – Fulfilment Integration Benefits Your Organization
Less manual work — no more exports or duplicate imports between Lightspeed and the warehouse.
Real-time insight into orders, inventory, and shipments within Lightspeed.
Scalable — easily add additional sales channels, marketplaces, or fulfilment partners later on.
Lightspeed remains the leader —you continue to work in your own online store; KoneX handles the data exchange.
Proven in practice — used by more than 350 online stores that automate their Data Journey through KoneX.
View the pricing plans or schedule a no-obligation consultation to discuss the best integration solution for your business.
Frequently Asked Questions About the Lightspeed – Fulfilment Integration
No matching questions found.
With KoneX, you can connect Lightspeed to your fulfilment partner. Orders are automatically sent to the warehouse; inventory, shipping information (Track & Trace), and returns are automatically updated in Lightspeed—without any manual entry. If you’re working with an existing fulfilment partner, you can often go live quickly.
KoneX integrates Lightspeed with popular fulfilment partners and 3PL systems, including Active Ants (Paxon) and PostNL. If your partner isn’t listed yet but has an API, we’ll build a custom integration for you.
The integration automatically processes updates: changes made in Lightspeed or by the fulfilment partner are exchanged without any manual effort. For large volumes of data, KoneX also supports batch processing; we determine the best approach for each integration.
For online stores, brands, wholesalers, and retailers that use Lightspeed as their point-of-sale and online store platform and outsource their logistics to a fulfilment partner. This includes both growing scale-ups and established organizations.
Yes. KoneX runs on a single Connected Commerce platform: you can connect Lightspeed to multiple fulfilment partners, warehouses, online stores, and marketplaces at the same time, all managed centrally.
Schedule a no-obligation consultation here to explore the possibilities of a Lightspeed-Fulfilment integration for your business.
With KoneX, you can connect Shopware to your fulfilment partner or 3PL: orders, inventory, products, shipping statuses, and returns are automatically synchronized between Shopware and the warehouse—without any manual entry.
Do you use Shopware as your e-commerce platform (online store), and do you have your logistics handled by an external fulfilment partner such as Active Ants (Paxon) or PostNL? If so, you’ll want orders to be automatically sent to the warehouse and for inventory, shipping information, and returns to be automatically updated in Shopware.
Without a direct integration, manual exports, duplicate entries, and inventory discrepancies can quickly arise. KoneX automatically connects Shopware to your fulfilment process and to the rest of your Connected Commerce ecosystem.
KoneX connects Shopware with your fulfilment partner — for your organization as well
What data does KoneX integrate?
KoneX automatically synchronizes the following data streams between Shopware and your fulfilment partner:
Orders — Sales orders from Shopware are automatically forwarded to your fulfilment partner so that the warehouse can immediately pick and ship the items.
Products & Master Data — SKUs, barcodes, and product data remain consistent between Shopware and the warehouse.
Inventory Changes — Inventory levels at your fulfilment partner are automatically synced back to Shopware, ensuring your inventory records are accurate.
Shipping Information & Track & Trace — shipping statuses and tracking numbers are automatically updated in Shopware and sent to your customer.
Returns (RMA) — returns and inventory adjustments are automatically processed between the fulfilment partner and Shopware.
The Shopware – Fulfilment integration synchronizes these processes
The integration ensures that the following operational processes run fully automatically — without manual input, delays, or discrepancies:
Data
From
To
Direction
Orders
Shopware
Fulfilment Partner
→
Items / Master Data
Shopware
Fulfilment Partner
→
Inventory Changes
Fulfilment Partner
Shopware
→
Shipping Information & Track & Trace
Fulfilment Partner
Shopware + customer
→
Returns (RMA)
Shopware
Fulfilment Partner
↔
How the Shopware–Fulfilment Integration Benefits Your Organization
Less manual work — no more exports or duplicate imports between Shopware and the warehouse.
Real-time insight into orders, inventory, and shipments within Shopware.
Scalable — easily add additional sales channels, marketplaces, or fulfilment partners later on.
Shopware remains the leading platform —you continue to work in your own online store; KoneX handles the data exchange.
Proven in practice — used by more than 350 online stores that automate their Data Journey through KoneX.
View the pricing plans or schedule a no-obligation consultation to discuss the best integration solution for your business.
Frequently Asked Questions About the Shopware – Fulfilment Integration
No matching questions found.
With KoneX, you can connect Shopware to your fulfilment partner. Orders are automatically sent to the warehouse; inventory, shipping information (Track & Trace), and returns are automatically updated in Shopware—without any manual entry. If you’re working with an existing fulfilment partner, you can often go live quickly.
KoneX connects Shopware to popular fulfilment partners and 3PL systems, including Active Ants (Paxon) and PostNL. If your partner isn’t listed yet but has an API, we’ll build a custom integration for you.
The integration processes updates automatically: changes made in Shopware or by the fulfilment partner are exchanged without any manual effort. For large data volumes, KoneX also supports batch processing; we determine the best approach for each integration.
For online stores, brands, wholesalers, and retailers that use Shopware as their e-commerce platform and outsource their logistics to a fulfilment partner. This includes both growing scale-ups and established organizations.
Yes. KoneX runs on a single Connected Commerce platform: you can connect Shopware to multiple fulfilment partners, warehouses, online stores, and marketplaces at the same time, all managed centrally.
Schedule a no-obligation consultation here to explore the possibilities of a Shopware-fulfilment integration for your business.
With KoneX, you can automatically connect Exact Online and Shopify, so that orders, inventory, products, returns, and financial data are automatically synchronized between your accounting system and your online store—without manual entry and without inventory discrepancies.
Do you use Exact Online as your accounting or ERP system while also running Shopify as your ecommerce platform? Then you know how difficult it can be to keep both systems in sync, especially when dealing with Point of Sale and multiple warehouses.
Without a direct integration between Exact Online and Shopify, inventory discrepancies, manual order processing, and errors between your webshop, Point of Sale, and multiple warehouses are almost inevitable. This not only affects operational reliability but can also cost you several hours of administrative work each month. In addition, incorrect inventory levels may lead to lost revenue due to stock discrepancies.
An Exact Online-Shopify integration is an order-to-cash connection that automatically synchronizes products, orders, inventory changes, returns, and financial data between both systems—without manual entry, without delays, and without discrepancies. KoneX implements this integration automatically and fully customized to your needs.
KoneX automatically integrates Exact Online with Shopify — for your organization, too
What data does KoneX integrate?
KoneX automatically synchronizes the following data streams between Exact Online and Shopify:
Inventory by Warehouse — Inventory levels from Exact Online are automatically synced to Shopify on a per-warehouse basis. This ensures that you always see the current inventory levels by location in your online store and prevents overselling, even when you work with multiple warehouses or fulfilment locations.
Orders per warehouse — Orders from Shopify, including Point-of-Sale transactions, are automatically sent to Exact Online and linked to the correct warehouse. This keeps your financial administration accurate and up to date.
Products per warehouse — Product information such as SKUs, variants, prices, and inventory locations is centrally managed in Exact Online and automatically synchronised with Shopify. This also works from Shopify to Exact Online, ensuring new products or updates are instantly visible in your webshop.
Returns & Gift Cards — Return requests from Shopify are automatically processed in Exact Online, including any inventory adjustments in the financial records. Gift card transactions and Point-of-Sale sales can also be accurately recorded within the administration.
The Exact Online–Shopify integration synchronises these processes
The integration ensures that the following operational processes run fully automatically — without manual input, delays, or discrepancies:
Inventory updates are automatically synced to Shopify whenever inventory changes occur in Exact Online—for example, due to warehouse transfers, purchase orders, or stock counts. This ensures that the available-to-sell inventory for each warehouse is always up to date and helps prevent overselling.
Returns and payment flows are automatically processed between Shopify and Exact Online, either automatically or in batches. Returns, refunds, gift cards, and POS transactions are immediately and accurately processed in both the accounting system and the online store.
Product data created or edited in Shopify is automatically synchronized with Exact Online. The integration checks for variant recognition, prevents duplicate product records, and ensures that product information remains consistent between the online store and the ERP system. KoneX can also synchronize product data from Exact Online to Shopify.
Fulfilment integration — Fulfilment can be fully integrated within your Exact Online–Shopify environment. Orders from Shopify are automatically forwarded to Exact Online or to an external fulfilment partner, ensuring logistics processes such as picking, shipping, and inventory updates are processed immediately.
Data
From
To
Direction
Orders (including POS)
Shopify
Exact Online
→
Inventory by Warehouse
Exact Online
Shopify
→
Products / Prices
Exact Online
Shopify
↔
Returns, Refunds, and Gift Cards
Shopify
Exact Online
→
Financial Data (Order-to-Cash)
Shopify
Exact Online
→
What the Exact Online–Shopify integration delivers for your organisation
Exact Online remains the central data hub for administration, products, and inventory, while Shopify operates as a fully integrated sales channel. This provides your organisation with the following benefits:
Time savings — Orders, returns, and payments from Shopify are automatically processed in Exact Online. This eliminates manual order entry and saves your team valuable time each day on administration and order processing.
Automatic Inventory by Warehouse — Inventory changes from Exact Online are synchronized directly with Shopify, including multiple warehouses or POS locations. This prevents overselling and ensures that your available-to-sell inventory is always up to date.
Reliable financial administration — Orders, payments, returns, and gift cards are automatically processed in Exact Online. This ensures a complete and reliable administration and a fully automated order-to-cash process.
Scalability — Whether you operate multiple warehouses, work with fulfilment partners, or manage physical stores through POS, the Exact Online–Shopify integration scales with your organisation without adding extra manual processes.
Proven in practice — Used by more than 350 online stores that automate their Data Journey through KoneX.
KoneX’s Exact Online–Shopify integration automates the entire order-to-cash process, from ordering and inventory to financial processing.
View the pricing plans or schedule a no-obligation consultation to discuss the best integration solution for your business.
Why integrate Exact Online with Shopify?
By integrating Exact Online with Shopify, you automatically synchronise orders, inventory, products, returns, and payments between your webshop and your administration. This eliminates manual data entry and prevents inventory discrepancies and financial errors.
With an Exact Online–Shopify integration, orders are processed directly in Exact Online while inventory updates are automatically synchronised with Shopify. This ensures accurate stock levels, reliable financial administration, and a fully automated order-to-cash process.
For organisations operating multiple warehouses, fulfilment partners, or Point-of-Sale locations, this integration provides additional value: data flows remain centrally managed while sales channels and logistics processes stay synchronised automatically.
Real-world examples
Curious how this integration works in practice? Read the experiences of Club Brugge or contact us for other relevant examples from your industry.
Is your system not shown in the diagram yet? No problem — Konex quickly builds new integrations tailored to your needs. Get in touch and let’s explore the possibilities together.
Frequently Asked Questions about the Exact Online–Shopify integration
No matching questions found.
Konex supports all common configurations of Exact Online and Shopify, including Shopify Plus, multiple warehouses, and Point-of-Sale environments. The integration can be configured for various data flows such as orders, products, inventory, returns, and payments.
Is your specific configuration not listed yet? No problem — we can easily build a custom integration tailored to your ecommerce and administrative processes.
The KoneX integration works fully automatically. As soon as an order, inventory change, or return is processed in Shopify or Exact Online, it is immediately synchronized with the other system.
This ensures you always work with up-to-date data in both your webshop and your administration, without delays or overnight batch processing. If preferred, scheduled batch processing can also be configured.
A standard Exact Online–Shopify integration can usually be implemented within 2 to 3 weeks. This applies when the integration mainly involves synchronising products, orders, and inventory.
If invoicing, payments, or more complex order-to-cash processes are part of the integration, the implementation typically takes 4 to 6 weeks. During this phase, data mapping, payment flows, and administrative processes are carefully configured to ensure orders, payments, and invoices are processed correctly in Exact Online.
The Exact Online–Shopify integration is suitable for ecommerce businesses, retailers, and brands that use Shopify as their webshop while using Exact Online as their ERP or accounting system. The integration automates processes such as orders, inventory, payments, and returns between both systems.
The integration is particularly valuable for organisations with growing webshops, multiple warehouses, fulfilment partners, or Point-of-Sale environments. Both fast-growing ecommerce scale-ups and established organisations can fully automate their order-to-cash processes using this integration.
KoneX offerse licensing plans tailored to the size and complexity of your integration. View the available pricing plans for an overview, or schedule a no-obligation consultation to receive a tailored proposal.
Yes. Konex is designed for organisations that operate multiple Shopify stores, sales channels, or locations. It is possible to connect multiple Shopify instances simultaneously to a single Exact Online administration.
In practice, this means that orders, inventory, returns, and payments from multiple Shopify stores are automatically synchronised with Exact Online. This allows you to maintain one central administration while managing multiple webshops, POS locations, or international stores.
KoneX automatically synchronizes inventory in both directions between Exact Online and Shopify, even when you have multiple warehouses or POS locations. As soon as a sale, return, or inventory change occurs, the inventory is updated immediately. This ensures that your online store always displays the current inventory and prevents overselling.
The most reliable approach is an integration platform (iPaaS) that handles the integration automatically and fully, rather than separate point-to-point connections that are difficult to maintain. KoneX uses Exact Online as its core financial system, while orders, inventory, products, and returns are automatically synchronized with Shopify—automatically and tailored to your needs.
Schedule a no-obligation consultation to explore the possibilities of an Exact Online–Shopify integration for your business.
With KoneX, you can connect your Shopify returns to your fulfillment partner: return requests (RMAs), tracking, processed returns, and inventory levels are automatically synchronized between Shopify and the warehouse—without manual entry and without a separate returns app.
Do you use Shopify as your ecommerce platform while relying on an external fulfilment provider for your logistics, including returns? Then you know how difficult it can be to automatically update your returns without a direct fulfilment integration.
Returns are often among the most error-prone processes in ecommerce operations. Manual returns and updates lead to errors and incorrect stock levels. If you rely on a standard returns app, you will incur additional monthly costs and still have to manage dashboards across multiple systems.
A Shopify Returns Fulfillment integration is an automated data connection that pre-registers your Shopify returns as RMAs with your fulfillment partner and automatically synchronizes tracking numbers, processed returns, and inventory levels between both systems. No manual entry, no delays, and no discrepancies. KoneX implements this Shopify Returns Fulfillment integration automatically and fully customized to your needs.
KoneX integrates Shopify returns with your fulfillment partner — for your organization as well
What data does KoneX link?
KoneX automatically synchronizes the following data streams between Shopify and your fulfillment partner:
Returns & RMA – Returns created in Shopify are instantly shared with your fulfilment partner, keeping them informed of incoming returns while you manage everything in one central system: Shopify.
RMA & RMA confirmation — return requests and confirmations are shared with your fulfillment partner and updated immediately in both Shopify and your fulfillment partner’s system. This way, your e-commerce customer can also be automatically notified.
Track & Trace -Return labels and tracking numbers are automatically synced with Shopify, enabling your customers to receive this information in real time.
Stock – Real-time synchronisation keeps inventory levels in Shopify accurate and up to date, allowing returned items to be resold immediately.
The Shopify Returns Fulfilment integration synchronises the following processes.
The integration ensures that the following operational processes run fully automatically — without manual input, delays, or discrepancies:
Return requests are automatically communicated to your fulfillment partner as soon as they are created in Shopify, ensuring that all parties are aware of the expected returns and the reasons for them.
Inventory changes are automatically updated in Shopify based on the return status at your fulfillment partner, so that this inventory is immediately available again in your online store for resale.
Returns are automatically processed correctly from the fulfillment partner to Shopify, so you can finalize the financial settlement with your customer right away.
Return reasons are mapped from Shopify to your fulfillment partner and visa versa, this allows you to quickly have your return insights in Shopify.
Data
From
To
Direction
Return Authorization (RMA) Requests
Shopify
Fulfillment Partner
→
RMA Confirmation
Fulfillment Partner
Shopify
→
Return Labels / Track & Trace
Fulfillment Partner
Shopify+ customer
→
Inventory (after return review)
Fulfillment Partner
Shopify
→
Reasons for returning
Shopify
Fulfillment Partner
↔
What the Shopify returns fulfillment link gives your organization
Shopify remains clear as a central data source, while all of your fulfillment partner’s processes run in a fully integrated fashion. This provides your organization with the following:
Overview – Returns are managed directly in Shopify, your order management system, reducing manual errors and saving time on every return by removing the need to check multiple systems.
Cost reduction – By eliminating the need for a separate returns system, you avoid additional software costs.
Scalability — As your business grows, the Konex solution scales with it. Whether you expand to multiple fulfilment partners or further extend your Shopify environment.
Control — You remain in control of your ecommerce partners, not the other way around.
Proven in practice — used by more than 350 online stores that automate their Data Journey through KoneX.
Frequently asked questions about the Shopify Returns- Fulfilment Integration
No matching questions found.
Konex supports all standard Shopify versions and integrates with virtually any fulfilment partner setup. If your partner is not yet available, we can quickly develop a custom integration — usually operational within a few weeks.
The KoneX integration works automatically. As soon as a change occurs in Shopify or at the fulfillment partner, it is immediately communicated between the two systems, without any delay or nightly batch processing. This means your customers can be notified right away, resulting in more satisfied customers and fewer inquiries to your customer support team.
A standard Shopify Returns Fulfillment integration is typically live within 1 to 3 weeks. Mapping the data—such as return reasons—and testing the data are the main factors that affect the turnaround time. If you have all of that ready, it will definitely save you a few days in turnaround time. For more complex or multiple integrations, we work with a clear project plan that we develop together with you.
The Shopify Returns–Fulfilment integration is designed for webshops, wholesalers, and brands that use Shopify as their sales platform and rely on a fulfilment partner for logistics operations. It is suitable for both national and international organisations that want to maintain full operational control, rather than managing returns through manual lists or multiple systems. Both fast-growing scale-ups and established enterprises can benefit from this integration.
KoneX offers licensing plans tailored to the scope and complexity of your integration. View the available pricing plans for an overview, or schedule a no-obligation consultation to receive a customized proposal.
Yes, Konex is designed for organisations working with multiple fulfilment partners or locations. All data flows — per partner, per warehouse, and per channel — are synchronised and consolidated.
With KoneX, Shopify returns are automatically forwarded as RMAs to your fulfillment partner. Return confirmations, tracking information, inventory updates, and return reasons are automatically synced back to Shopify—without manual entry and without a separate returns app.
No. Because KoneX synchronizes your returns directly between Shopify and your fulfillment partner, you handle everything from within Shopify. You save on the monthly costs and avoid the separate dashboards that come with a standalone returns app.
Schedule a no-obligation consultation to explore the possibilities of a Shopify Returns–Fulfilment integration for your business.
Online Store Integrations & E-commerce Integrations
KoneX is a Connected Commerce integration platform that automatically connects your online store, marketplaces, ERP, fulfilment providers, and carriers —all through a single integration instead of a separate connection for each system. Orders, products, inventory, shipments, and returns sync automatically across all your systems. More than 350 online stores are automating their Data Journey with KoneX.
Eindeloze koppelmogelijkheden:
KoneX connects any system via plug-and-play and offers customization upon request.
Overview of all systems that KoneX integrates with
What data does KoneX integrate?
Basic
Order
Shipment
Product
Inventory
Advanced
Inventory mutation
Return
Return confirmation
Purchase order
Purchase order confirmation
Cancellation
Payment transaction
Exchange
Warehouse transfer
Warehouse transfer confirmation
Giftcard payment
Popular Links
Check out some of the most popular integrations below. Is your combination not listed? KoneX can build a custom integration for you.
At KoneX, it’s always possible to integrate additional or company-specific data. We can also easily include extra data along with standard data packages.
We Also Connect Other Systems and Service Providers
At KoneX, we’re constantly adding new systems and data flows. It’s possible that your system isn’t listed yet, even though it’s already available. Please contact us if this is the case.
Even if you have your own custom system that features a defined Application Programming Interface (API), in most cases it’s easy to connect it via KoneX. That means you only need one integration to connect with all the systems and service providers already connected to KoneX.
Think in Data Flows, Not Just Systems
An e-commerce integration is more than just connecting two systems. It’s about properly setting up your data flows, from the online store to your front door. And it’s about ensuring seamless integration between order fulfilment and package shipping: from Pixel to Parcel.
We believe you shouldn’t automate anything until you have a clear understanding of your data flows and which systems and parties are involved throughout your entire collaboration chain with external parties, systems, and service providers. Read more about this in this article fromFrom Webshop to Front Door, or listen to our podcast “On the Way to 20 Million.”
Lees hoe KoneX eCommerce ondernemers succes gebracht heeft
KoneX integrates, among other things, online stores (Shopify, WooCommerce, Magento, Shopware), marketplaces (Amazon, Bol, Zalando via ChannelEngine), ERP and accounting systems (Exact Online), fulfilment partners and 3PLs (including Active Ants/Paxon, PostNL), and carriers. Do you have your own custom system with an API? In most cases, that can also be integrated—via a single integration on the KoneX platform.
With separate point-to-point connections, you have to set up a separate connection for every combination of systems, which quickly becomes confusing and error-prone. With KoneX, you only need one integration: you connect your system once and are immediately connected to all systems and service providers already connected to KoneX. Integrate Once. Connect Everywhere.
No problem. KoneX can integrate with virtually any system, even if it’s not yet listed in our standard overview.
Many software platforms provide an API or another integration interface, allowing KoneX to quickly connect your webshop, ERP system, marketplace, fulfilment partner or other business application. In many cases, new integrations can be delivered within just a few weeks.
Can’t find your system? Simply get in touch with us. Together we’ll determine which data flows and integrations are required to connect your systems seamlessly.
Yes. With KoneX, you can choose between automatic synchronization and batch processing, depending on the process. Automatic integrations ensure that data such as orders, inventory changes, and returns are automatically updated between your online store, ERP system, and fulfilment partner. This is ideal for processes where speed and up-to-date data are important.
For other scenarios, batch processing can be more efficient, for example when handling large data volumes or scheduled updates. KoneX supports both approaches and helps determine the most suitable integration method for each individual data flow.
Schedule a no-obligation consultation here to explore the possibilities for your business
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
